Workplace Experience Coordinator - Level 1

Job Description

Job Description

Job Title: Workplace Experience Coordinator / Pantry Coordinator

Job Description

The Workplace Experience Coordinator / Pantry Coordinator leads the day-to-day operations of an on-site pantry and workplace market while working hands-on alongside a team of three coordinators. This role combines direct service responsibilities such as stocking, organizing, and maintaining food and beverage areas with team oversight, task coordination, and performance management to ensure a clean, efficient, and welcoming environment for employees and guests.

Responsibilities

• Maintain the cleanliness and organization of the pantry, market, and backstock areas to ensure a professional and inviting environment.
• Stock and rotate pantry inventory, confirming that all items are fresh and within expiration dates.
• Maintain full knowledge of the menu and product assortment to support accurate stocking and responsive service.
• Order and receive pantry supplies, ensuring accurate delivery and proper storage.
• Monitor inventory levels and promptly notify management when supplies are running low.
• Set up and replenish self-serve food and beverage stations throughout the day.
• Keep all pantry and market equipment clean, sanitized, and in good working order.
• Monitor the pantry area to ensure full compliance with food safety and sanitation guidelines.
• Provide exceptional customer service to employees and guests, responding to questions and requests in a professional manner.
• Assist with special events and catering requests, including setup, replenishment, and breakdown as needed.
• Oversee the daily operations of a three-person coordinator team, including delegating tasks and ensuring responsibilities are completed accurately and on time.
• Serve as the first point of escalation for team questions or operational issues, resolving concerns when possible and elevating to management when necessary.
• Provide formal supervision to employees by monitoring training, supporting development, and ensuring adherence to standards.
• Coordinate and manage the team’s daily activities by establishing work schedules, assigning tasks, and cross-training staff.
• Set and track staff and department deadlines, ensuring the team meets operational timelines and service expectations.
• Mentor and coach team members to support performance, engagement, and continuous improvement.
• Ensure support provided by the team is efficient, consistent, and aligned with workplace experience standards.
• Suggest and contribute to process improvement efforts on a regular basis to enhance service quality and operational efficiency.
• Participate directly in food preparation and cleaning duties while maintaining compliance with health and safety regulations, including proper use of cleaning chemicals and equipment.
• Perform other related duties as needed to support overall workplace experience and pantry operations.

Essential Skills

• Prior food and beverage experience in a pantry, foodservice, or similar environment.
• High School Diploma or GED.
• Strong customer service mindset and professional presence when interacting with employees and guests.
• Prior experience in a lead or role overseeing daily activities or team members (preferred).
• Ability to lift up to 50 lbs safely and consistently.
• Ability to stand, kneel, bend, and walk for extended periods of time during the workday.
• Ability to perform repetitive tasks that require frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
• Comfort working in a fast-paced, team-oriented environment while balancing individual responsibilities with oversight and coordination duties.
• Ability to follow and apply health and safety regulations, including proper use of cleaning chemicals and equipment.
• Strong organizational skills with attention to detail in stocking, inventory rotation, and cleanliness.
• Effective communication skills to provide clear direction, respond to escalations, and interact with staff and guests.

Additional Skills & Qualifications

• Experience in workplace experience, office services, or soft services environments.
• Demonstrated ability to coordinate schedules, assign tasks, and manage daily workflows for a small team.
• Experience supporting special events or catering, including setup, service, and breakdown.
• Ability to identify opportunities for process improvement and implement practical solutions.
• Comfort using basic inventory tracking methods and reporting low stock levels to management.
• Experience mentoring or coaching team members to improve performance and service quality.

Work Environment

This role is fully on-site at a New York office location and is part of an office and soft services function focused on workplace experience. Typical work hours are either 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM, with consistent, daytime shifts. The position is physically active and requires frequent standing, walking, kneeling, bending, and performing repetitive tasks such as lifting, carrying, pushing, and pulling items up to 25 lbs, with occasional lifting up to 50 lbs. The work environment includes pantry, market, and backstock areas, self-serve food and beverage stations, and related equipment that must be kept clean, sanitized, and in good working order. The setting is fast-paced and team-oriented, with a strong focus on customer service, food safety, and sanitation. Dress is expected to be professional and appropriate for a customer-facing, hands-on workplace experience and pantry operations role.

This is a Contract position based out of New York, NY.

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in New York,NY.

This position is anticipated to close on Aug 12, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.