Residence Hall Director

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Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

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Under the supervision of the Director of Residence Life and Housing, the Residence Hall Director assists in executing the mission of the Residence Life program, which is to create an environment of authentic Christian community that is conducive to healthy living and academic pursuits. The Residence Hall Director is a live-in staff member who provides oversight, programming, accountability, and support to a residence hall of up to 265 students. Additionally, the Residence Hall Director serves the larger campus community by providing regular on-call coverage, providing administrative support for the Housing Office, and serving on committees and projects to help develop the Residence Life Program.


Lead by example in prioritizing a STUDENT FIRST customer service model that standardizes the following five categories:


1. FOCUS


2. CARE


3. SKILL


4. ACTION


5. SERVICE


Residence Hall Management

• Ensuring the health and safety of residents
  
  
• Reporting and following up on maintenance issues
  
  
• Maintaining a schedule of student staff coverage for the residence hall
  
  

• Managing the opening and closing operations of the residence hall
  
  
• Facilitating room assignments and re-assignments as needed
  
  
• Providing regular programming opportunities, ad adequately maintaining the programming budget for the residence hall
  
  

Student Support

• Maintaining regular contact with students living in assigned residence hall
  
  

• Providing direct intervention as needed for behavioral, social, academic, or other issues that may arise
  
  
• Mediating conflict between residents and advising administrative staff about appropriate resolution
  
  
• Serving as a liaison between residents and the Dean of Student Life
  
  
• Communicating with residents regarding university events, hall programming, and administrative needs
  
  
• Referring students to appropriate campus resources as needed
  
  

• Ensuring student records are appropriately maintained and follow all relevant privacy laws
  

Student Staff Development

• Participating in recruitment and training of Residence Life student staff
  
  
• Supervising a student staff of up to twelve Resident Assistants and Residence Hall Leaders
  
  
• Conducting weekly meetings with student staff to coordinate administrative efforts and develop staff
  
  
• Conducting regular meetings with individual staff members for ongoing training and support
  
  

Campus Support

• Serving in regular on-duty rotations as scheduled throughout the semester
  
  
• Serving in an on-duty capacity 1-2 weekends per month as scheduled throughout the calendar year
  
  
• Maintaining adequate communication with student staff across campus while on duty
  
  

• Representing University of the Cumberlands and Residence Life to other departments and/or external constituents as needed
  
  
• Assisting in crisis response and emergency management according to provided training
  
  
• Faithfully enforcing university policies and standards of conduct with all students
  
  
• Reporting and following up on conduct violations in a timely and professional manner
  
  

Administrative Support

• Attending regular Residence Life staff meetings
  
  
• Participating in training and orientation sessions
  
  
• Attending regular meetings with Director of Residence Life and Housing and Area Coordinator for ongoing training and support
  
  
• Maintaining appropriate communication with other Residence Life staff members
  
  
• Serving on assigned department committees and project groups
  
  

• Representing Residence Life in the Housing Office during the day by assisting students and/or families as needed
  
  
• Representing Residence Life at Admissions events, Commencement, and other campus events as needed
  
  
• Performing other duties as assigned
  
  

Minimum Qualifications

• Bachelor's degree from an accredited university
  
  

• Experience in residence hall/student personnel management
  
  
• Working knowledge of Microsoft Office Suite
  
  
• Effective oral and written communication skills
  
  
• Demonstrated personal commitment to the principles and values of the University of the Cumberlands
  
  

Preferred Qualifications

• In-process or completed Master's degree in Student Affairs, Education, Counseling, or another related field
  
  
• Experience in crisis management and intervention
  
  
• Ability to be flexible and solve complex problems in an appropriate and timely manner
  
  
• Familiarity with The Housing Director and/or Guardian software
  
  

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a


"life-more-abundant."