Laboratory Project Manager (LCMS) - Hybrid - Lenexa, KS

Laboratory Project Manager (LCMS) - Hybrid - Lenexa, KS

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Project Manager partners closely with sponsors and internal teams to ensure studies are conducted in accordance with regulatory requirements, study protocols, contractual obligations, and company procedures.

This is a hybrid role requiring onsite presence three days per week in our Lenexa, KS location.

The Role

• Recognize, exemplify, and champion ICON's values centered around our commitment to People, Clients, and Performance.
• Serve as the primary sponsor contact for assigned bioanalytical studies and programs.
• Lead the planning, execution, monitoring, and closeout of studies, ensuring delivery against scope, quality, budget, and timeline commitments.
• Build and maintain strong client relationships through proactive communication, study updates, and issue resolution throughout the study lifecycle.
• Coordinate cross-functional teams to achieve study milestones and deliverables.
• Develop and maintain project plans, timelines, resource requirements, and risk mitigation strategies.
• Proactively identify, escalate, and resolve project risks, operational challenges, and client concerns.
• Lead sponsor meetings, study update calls, kick-off meetings, and issue-resolution discussions.
• Present study progress, key deliverables, risks, and mitigation plans to internal and external stakeholders.
• Drive accountability across functional teams to ensure adherence to protocol requirements, quality standards, and client expectations.
• Monitor study budgets, scope changes, forecasting, and financial performance in partnership with Business Development and operational leadership.
• Support proposal development and client presentations as needed.
• Gather, analyze, and interpret study metrics to support operational decision-making and continuous improvement initiatives.
• Ensure study documentation remains compliant, inspection-ready, and properly archived upon project completion.
• Participate in process improvement initiatives and the development of best practices to enhance operational efficiency and client satisfaction.
• Represent ICON at sponsor meetings, investigator meetings, industry events, and other client-facing engagements as required.

To Be Successful in the Role, You Will Need

• Bachelor's degree or equivalent in Life Sciences, Business, Project Management, or a related field.
• 3+ years of experience in clinical research, bioanalytical laboratory services, pharmaceutical, biotechnology, CRO, or related life sciences environments.
• 2+ years of project management, study management, or client-facing experience within a clinical research or laboratory environment.
• Experience managing clinical studies, laboratory service programs, or related projects.
• Strong understanding of clinical trial operations, laboratory services, and regulated environments.
• Proven ability to build and maintain strong client relationships.
• Experience managing budgets, forecasting, project scope, and timelines.
• Strong problem-solving, decision-making, and organizational skills.
• Excellent verbal, written, presentation, and stakeholder management skills.
• Demonstrated ability to work effectively across cross-functional teams in a matrix environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, and project management tools.
• Ability to work in a hybrid environment with onsite presence three days per week in Lenexa, KS.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply