Remote Technical Support Specialist - CST Evening Shift

HelpfulRemote

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HelpfulRemote is seeking a fully remote, full-time technical customer support agent to handle inbound questions via phone, email, and live chat for a risk intelligence and emergency communications platform. You will troubleshoot software issues, manage a ticket queue, and escalate complex cases to ensure a positive, professional customer experience. Requirements include 1–2 years of software support experience, familiarity with Zendesk, Slack, Excel, or Outlook, and strong written and verbal #J-18808-Ljbffr HelpfulRemote

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