FOH Support

JOB SUMMARY

As a Front of House Support team member, you will be the first point of contact for our
guests, setting the tone for a warm and inviting dining experience. Your role is essential in
creating a welcoming atmosphere, managing guest flow, and ensuring efficient service.
With your friendly demeanor and organizational skills, you'll help make every guest's visit
memorable from the moment they arrive until they leave

ESSENTIAL FUNCTIONS (Key Responsibilities)
• Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed.
• When immediate seating is unavailable, record guest names, party sizes, and issue
pagers for a smooth waiting experience.
• Provide guests with estimated wait times and keep them informed throughout their
wait.
• Page guests when their tables are ready, thanking them for their patience and
inquiring about the number of children in their party.
• Escort guests to their tables with menus and silverware, ensuring a seamless
transition.
• Accommodate special seating requests whenever feasible, balancing customer flow
in service sections.
• Upon seating, inform guests of their server's name to enhance the personal touch.
• Thank guests as they leave and invite them to return, reinforcing a welcoming
environment.
• Maintain cleanliness in the host area, including floors and door glass, to ensure a
tidy appearance.
• Remove used tableware promptly as guests finish, keeping the dining area
organized.
• Clear tables after guests, taking tableware to bus bins and placing items in their
designated washing areas.
• Respond promptly and appropriately to guest requests, communicating needs to
servers as necessary.
Keke'
s, Inc. • 4705 S Apopka Vineland Rd • Suite 112 • Orlando, FL 32819
FRONT OF HOUSE SUPPORT
• Collaborate with servers and fellow hosts to ensure efficient seating and optimal
table utilization.
• Assist servers with plate removal, especially during peak periods and with large
parties.
• Keep all front of house areas clean, including floors around trash cans and walkways.
• Be proactive in maintaining cleanliness by promptly cleaning tabletops, chairs, and
booths between seatings, as well as checking and cleaning floors as needed.
• Thank guests as they leave to leave a lasting positive impression.
• Be flexible and available to fill in where needed to ensure smooth and efficient
operations, as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS & REQUIREMENTS
• Previous experience in a customer service role or hospitality setting preferred
but not required.
• Excellent communication and interpersonal skills with a friendly and welcoming
demeanor.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and the ability to manage multiple tasks
simultaneously.
• Must be able to stand for extended periods and perform physical tasks, including
lifting and cleaning.
• Availability to work flexible hours, including weekends and holidays.
• Knowledge of basic food safety practices and ability to follow health regulations.
• Reliable transportation to and from work

Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.


Applicants requiring reasonable accommodation for any part of the application process should contact View phone number on click.appcast.io. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.


Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at View phone number on click.appcast.io or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.


The typical pay range for this role is:

Minimum:$2.13 - Maximum:$9.42

Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.

Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.


Applicants requiring reasonable accommodation for any part of the application process should contact View phone number on click.appcast.io. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.

Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at View phone number on click.appcast.io or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.