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Customer Success Associate - Tier 1 Support

$60k

PitchBook

PitchBook Data is looking for a Customer Support Specialist Tier 1 in New York, NY. This role involves direct customer support via phone, email, and chat, working with the support team to ensure an excellent customer experience. Responsibilities include responding to inquiries, documenting interactions in Salesforce, and achieving contact volume goals. The ideal candidate has customer service experience, is Salesforce-savvy, and enjoys engaging with clients in the financial services industry. The salary for this position is $60,000, with a target bonus of 7.5%. #J-18808-Ljbffr

Vacancy posted 5 days ago
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