Medical Assistant

Medical Assistant

Are you an experienced Medical Assistant with strong phlebotomy, EKG, and clinical support skills? Do you enjoy providing exceptional patient care while supporting both clinical and front-office operations in a fast-paced healthcare setting? Well, this may be the role for you.

As a Medical Assistant, you will assist providers in the Health & Wellness Center by providing high-quality clinical and administrative support. In this role, you will help ensure a positive patient experience while assisting with front-office operations, patient intake, scheduling, medical documentation, phlebotomy, diagnostic testing, and day-to-day clinical activities.

The ideal candidate is a proactive healthcare professional who takes ownership of their work, provides outstanding customer service, and thrives in a fast-paced outpatient environment. You'll contribute to the success of the Health & Wellness Centers by maintaining efficient operations, delivering excellent patient care, and helping ensure a seamless experience for employees and healthcare teams.

Clinical Support & Patient Care

• Assist medical staff with routine examinations and treatment of patients.
• Obtain and record patient information and enter data into the medical record.
• Perform venipuncture and prepare laboratory specimens and documentation for outside laboratory vendors.
• Conduct testing associated with periodic health examinations, including EKGs, urine dipstick testing, vision screening, body fat analysis, pulmonary function testing, and other testing as requested.
• Take vital signs and assist providers during examinations, including telemedicine visits as applicable.
• Administer flu vaccines and other injections as ordered by providers.
• Conduct blood pressure screenings onsite and offsite as assigned.
• Serve as a medical chaperone when requested.
• Maintain required equipment and safety logs, including AED, oxygen, and refrigerator temperature monitoring.
• Ensure examination rooms are clean, organized, stocked, and compliant with operational standards.
• Maintain medical supplies in accordance with department policies.
• Follow emergency response procedures, including one-rescuer BLS protocols and activation of first responder processes when necessary.
• Perform ergonomic evaluations and document findings in accordance with office policies.
• Assist with health promotion activities and wellness initiatives.
• Support other Health & Wellness Center locations as needed.

Front Office & Administrative Operations

• Greet employees and visitors in a courteous and professional manner.
• Ensure only authorized individuals have access to the department.
• Answer telephones and schedule appointments for providers and other healthcare professionals.
• Promote utilization of the patient portal.
• Prepare and distribute forms for health programs, screenings, physical examinations, and immunization initiatives.
• Respond promptly to inquiries and emergency calls, referring matters appropriately to healthcare staff.
• Coordinate provider schedules, meetings, and departmental activities.
• Create, register, and maintain employee medical records.
• Process medical records requests in accordance with established authorization procedures.
• Maintain organized and current educational materials and information in waiting areas.
• Maintain the location's SharePoint staff calendar where applicable.
• Assist with phone coverage and operational support during staff absences.
• Perform other related duties as assigned.

Training & Coverage

• Participate in educational programs and monthly Medical Assistant meetings.
• Provide coverage at other local NJ Health & Wellness Center locations as needed.

Experience. You have 3+ years of experience in relevant skills gained and developed in the same or similar role.

To Succeed in This Role:

• Successful completion of an accredited Medical Assistant or LPN program required.
• Certification as a Medical Assistant or LPN through an appropriate accrediting organization is required.
• 3+ years of Medical Assistant or LPN experience in an outpatient primary care, urgent care, or similar setting.
• Proficient in phlebotomy, venipuncture, and EKG's.
• Experience with Microsoft Word and Excel.
• Demonstrated ability to work independently with minimal daily oversight.
• Ability to coordinate multiple activities and priorities in a fast-paced healthcare environment.
• Strong organizational, communication, and follow-through skills.
• Advanced computer proficiency and the ability to quickly learn new systems and technology platforms.
• Ability to handle confidential and sensitive information with discretion.
• CPR/AED certification required or must obtain certification within six weeks of hire.
• Willingness and ability to provide support at nearby NJ Health & Wellness Center locations as needed.
• You'll have a high school diploma OR equivalent.

For additional comfortability in the role:

• Experience working in an ambulatory care environment.
• Experience in a corporate healthcare, occupational health, or similar corporate environment.
• Experience working with electronic medical records (EMR), patient portal technologies, and healthcare practice management systems.

You'll Love Working Here Because You Can:

• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!