Patient Care Coordinator

Now Hiring: Patient Care Coordinator (Scheduler) | Tampa, FL | Full-Time Join a Mission-Driven Team That’s Changing Lives—One Call at a Time About Etairos Health: Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference—every single day. If you're looking for a career where your work truly matters, you’ve found the right place. Why You’ll Love Working Here: Make a real impact in your community Be part of a supportive, high-energy team Enjoy opportunities for growth and advancement Flexible work options based on performance Competitive pay and benefits Your Role: Patient Care Coordinator (Scheduler) As a Patient Care Coordinator, you’ll be the heartbeat of our operations—connecting caregivers with clients and ensuring seamless service delivery. You’ll thrive in a fast-paced, call center-style environment where every call is an opportunity to help someone in need. What You’ll Do Coordinate care by scheduling caregivers for new and ongoing cases Communicate with clients, families, and field staff via phone, email, and scheduling systems Process referrals from private pay, insurance, and agency partners Support caregivers with orientation and case preparation Collaborate with nursing supervisors for assessments and care planning Maintain accurate records and ensure compliance with health regulations Problem-solve and manage escalations with empathy and professionalism Participate in on-call rotation for after-hours support Help manage open shifts and ensure coverage across all regions What We’re Looking For Experience in home health scheduling or call center coordination preferred Strong multitasking and organizational skills Excellent communication and customer service abilities Tech-savvy with solid data entry skills Bilingual (Spanish) is a plus Availability for evenings/weekends on a rotating basis A compassionate, team-oriented mindset Bonus Points If You: Love solving puzzles and finding creative solutions Stay calm under pressure and thrive in busy environments Want to grow your career in healthcare operations

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