Healthcare Representative

1 day ago Be among the first 25 applicants This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $15.00/hr - $21.00/hr Direct message the job poster from Insight Global Insight Global is looking for a Call Center Representative for a healthcare insurance company in Boca Raton, FL. This person will be responsible for educating potential clients about the insurance options available to them during the open enrollment period. Responsibilities: Customer Assistance: Answer incoming calls from customers regarding healthcare insurance plans, coverage options, and enrollment procedures. Enrollment Support: Guide customers through the enrollment process, ensuring they understand their choices and complete necessary documentation accurately Issue Resolution: Address and resolve customer inquiries and concerns promptly, providing clear and accurate information Documentation: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions Compliance: Ensure all interactions comply with company policies, healthcare regulations, and privacy standards Education: Educate customers on plan benefits, coverage details, and any changes to their existing plans Communication: Communicate effectively and empathetically with customers, demonstrating patience and understanding Compensation: $15/hr to $21/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

REQUIRED SKILLS AND EXPERIENCE

Previous experience in the healthcare insurance industry specifically during the open enrollment process Strong communication skills, both verbal and written Ability to handle high call volumes and work under pressure Basic knowledge of healthcare insurance plans and terminology Proficiency in using computer systems and software applications Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Customer Service Industries Insurance Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Healthcare Representative” roles. Medical Equipment Sales Representative - Unlimited Earning Potential Healthcare Customer Service Representative Remote Healthcare Customer Service Representative Inside Sales Consultant/Physician Recruiter: Weatherby Healthcare Home Health Medical Services Sales Representative (MSR) VNA of Florida Now in Broward County Medical Equipment Customer Service Representative Medical Front Desk Receptionist - Bilingual Spanish Radiologic Technologist / MRI/ Ultrasound MR Fusion We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Insight Global (United States)