Admissions Representative - Behavioral Health & Recovery Center

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are looking for an Admissions Representative in Boca Raton, FLCompensation: $65k- $85k (Based on experience) Full-timeWork Arrangement: 100% On-Site (In-Person) – Remote or Hybrid Work Is Not AvailableSchedule Options:All shifts availableWhy Join Quadrant Health Group?Competitive salary commensurate with experience.Comprehensive benefits package, including medical, dental, and vision insurance.Paid time off and sick time pay.Opportunities for professional development and growth.A supportive and collaborative work environment.A chance to make a meaningful impact on the lives of our clientsJoin our dynamic team at Quadrant Health Group! We are seeking a passionate and dedicated Admissions Representative to join our growing team in Boca Raton, FL. This is a 100% on-site position, requiring employees to work in person at our Boca Raton office. Remote or hybrid work arrangements are not available.The ideal candidate is vital to the behind-the-scenes success of the admissions process. As an Admissions Representative, you’ll help individuals and families through one of the most important calls of their lives — the call for help. You’ll guide them through the admissions process with empathy, professionalism, and clarity. If you’re passionate about helping others and want a career where every conversation makes an impact, this is the role for you. Training is provided — what matters most is your empathy, energy, and drive to make a difference.What You'll Do:Major Tasks, Duties and Responsibilities:Answering and managing inbound calls with compassion and efficiencyGathering demographic, clinical, and financial details and entering them in our CRMVerifying insurance benefits through VerifyTxUpload and manage documentation including VOBs, IDs, insurance cards, and internal notesConducting clinical and pre-admission assessments (training provided)Building trust and rapport with clients and families in crisis situationsExplaining insurance coverage and treatment optionsEnsuring compliance with HIPAA and company confidentiality standardsFollowing up with clients and families throughout the admission processPerform other duties as assignedSkills, Knowledge and Qualifications:High School Diploma or equivalent (Associate or Bachelor’s degree a plus)1–2 years of experience in healthcare administration, admissions, or customer serviceFamiliarity with substance use, mental health, or recovery preferredStrong computer skills (Google Workspace, spreadsheets, CRM/EMR systems)Excellent communication and listening skillsEmpathy, professionalism, and strong follow-throughAbility to stay calm, organized, and focused in high-volume settingsStrong organizational and time-management skills.Ability to work independently and collaboratively within a team.Must be able to work 100% on-site at our Boca Raton, FL office. This position is not eligible for remote or hybrid work.About Quadrant Health Group:At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.#FLCompensation details: 65000-85000 Yearly SalaryPI8ec26974e80f-26289-40715160