Human Resources Coordinator

Description HIRING RANGE: $23.9657 - $29.3590 Hourly FULL COMPENSATION RANGE: $23.9657 - $34.7522 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play. Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.” At the City of Allen, our employees bring the PRIDE values to life: People First– Prioritizing others Respect– Treating everyone with courtesy and dignity Integrity– Serving with honesty and trust Deliver– Following through and exceeding expectations Excel– Driving innovation and continuous improvement We do Work that MATTERS! The HR Coordinator serves as the primary point of contact for the Human Resources office and provides comprehensive administrative and operational support to ensure the department remains responsive, organized, and welcoming. The role supports City staff, applicants, volunteers, and the public by coordinating office workflows, maintaining records, managing customer service interactions, and assisting with specialized HR processes such as event coordination, background checks, open records requests, and security credentialing. Essential Job Functions Greet employees, applicants, volunteers, and visitors; answer incoming calls and manage the HR inbox; respond to routine questions and route inquiries to appropriate HR staff. Provide administrative support to the HR Director and Assistant Director, including calendar management, meeting coordination, correspondence, document preparation, report generation, and follow-up on assigned projects. Receive, verify, and process HR invoices; track approvals and payments; coordinate with Finance and vendors to resolve discrepancies. Plan and coordinate HR meetings, trainings, employee events, and recognition activities, including scheduling, invitations, registration, materials, vendor coordination, and room setup. Coordinate HR responses to open records requests, locate and organize responsive records, track deadlines, and process materials through the City’s review, redaction, and approval procedures. Initiate, track, and maintain documentation for volunteer background checks; communicate status updates to appropriate staff. Support day-to-day HR office operations, including mail distribution, shared calendars, files, visitor areas, office equipment requests, and workflow organization. Monitor inventory and order necessary office, event, and training supplies; organize and maintain the HR supply closet. Create, maintain, and secure personnel files in accordance with City records retention policies; coordinate approved retention and disposition activities. Maintain administrative and HRIS records using systems such as Tyler Munis, Laserfiche, JustFOIA, and Neogov. Create and issue employee ID badges; manage and update security access and related credentialing records. Provide customer service to City employees, applicants, and the public, assist with questions, resolve routine issues, and ensure a positive and professional HR experience. Handle sensitive employee, applicant, and volunteer information with discretion and sound judgment. Operate under the City of Allen’s core values of People First, Respect, Integrity, Deliver and Excel Education and Experience A High School Diploma and two (2) years of administrative or office support experience, including customer service and use of Microsoft Office. Experience with invoice processing, event coordination, or confidential records is preferred. Municipal government or HR experience is a plus. Conditions of Employment Clear criminal background check and pre-employment drug screen Safe driving record and a Valid Texas Driver’s license Must be able to pass required pre-employment screenings, CJIS and fingerprint check, and have the ability to comply with state and federal requirements for Criminal Justice Information Security standards. Hours/Work Schedule This is a full-time position with benefits. The HR Coordinator position is onsite, located at Allen City Hall (305 Century Parkway, Allen, Texas) The schedule for this position is Monday - Friday 8:00a - 5:00p Schedule may be modified if department needs arise. Physical Demands and Work Environment Primarily sitting, with occasional walking or standing to access files or office areas Occasional bending, reaching, or stretching to retrieve materials or supplies Lifting or carrying items weighing up to 10–15 pounds, such as files or office supplies Frequent use of hands and fingers for typing, filing, copying, and operating office equipment Adequate vision and hearing to review documents and effectively communicate with staff and the public Skills, Knowledge And Abilities Clear, courteous, and professional communication (written and verbal). Excellent customer service skills and ability to interact effectively with the public, staff, and officials. Strong organizational skills, accuracy, and follow-through. Ability to manage competing deadlines and prioritize tasks. Attention to detail in data entry, document processing, and recordkeeping. Sound judgment when handling confidential or sensitive information. Proficiency in Microsoft Office and familiarity with HR systems such as Neogov, Laserfiche, Tyler Munis, and JustFOIA. Benefits You’ll receive comprehensive medical, dental, and vision coverage, basic and optional life insurance, long-term disability, accrued vacation and sick leave, paid holidays, TMRS retirement with a 2-to-1 city match, a 457 deferred compensation plan, and longevity bonuses. All City employees also have free access to recreation centers including: Don Rodenbaugh Aquatics Center Ford Pool (Summer Only) Joe Farmer Recreation Center The Edge (Summer Only) Stephen G. Terrell Recreation Center Allen Senior Recreation Center (60+) Plus, enjoy wellness challenges, book clubs, LinkedIn Learning, foodie groups, education assistance, CPR & Stop the Bleed training, leadership essentials, safety training, City Suite Event Center tickets, city conferences, health fairs, walking clubs, safety golf tournaments, possible hybrid or flexible schedules, and many more employee perks! The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services. The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States. #J-18808-Ljbffr City of Allen