Accounts Receivable Specialist

Accounts Receivable Specialist

International Fertility Insurance (IFI) is seeking an Accounts Receivable Specialist for our rapidly growing company of surrogacy insurance experts and case management professionals that provide unsurpassed support and education to intended parents seeking peace of mind as they grow their families. We pride ourselves in providing compassionate, professional service throughout our clients' surrogacy journeys. We have experience supporting intended parents worldwide and work with surrogacy agencies, attorneys, and fertility clinics across the United States, Canada, Mexico, South America, Europe, Israel, Asia, Australia, New Zealand, and South Africa. We collaborate with more than 100 insurance companies to find the best option to meet the needs of intended parents.

What You'll Do:

• Monitor and manage high-volume accounts receivable (A/R) ledger to ensure timely collection of outstanding invoices.
• Investigate and resolve aged A/R and payment discrepancies.
• Communicate directly with clients to resolve billing issues and clarify details.
• Collaborate with internal teams (Operations, Finance, Account Management) to improve billing accuracy.
• Maintain accurate records of payments, adjustments, and collections in Excel and accounting systems.
• Generate weekly and monthly A/R aging and status reports for management review.
• Assist in month-end closing processes, audit and compliance efforts by maintaining organized and accessible A/R documentation.
• Participate in identifying and implementing process improvement initiatives with A/R workflows.
• Perform all other duties and responsibilities as assigned.

What You'll Need to Succeed:

• High School diploma or equivalent
• 3+ years of Accounts Receivable, Billing, or Collections experience.
• Strong Excel and accounting system skills (QuickBooks, Sage Intacct, NetSuite, etc.).
• Proven ability to manage high transaction volume efficiently.
• Excellent communication and follow-up skillsespecially in a remote setting.
• Self-motivated, detail-oriented, and process-driven.
• Experience in professional services, healthcare, or insurance is plus!
• Familiarity with Microsoft Teams & SharePoint.

What are the benefits:

• A competitive health plan that includes health, dental and vision
• 401(k) with company match
• "Take What You Need" PTO
• Tuition Assistance
• Paid Holidays
• LTD/STD/Life Insurance
• Wellness Programs
• The ability to work hybrid or remote based on location
• And much more!

IFI and its companies are equal opportunity employers. We provide opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression. The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit to visit the "EEO is the Law" poster.