Key Account Manager

MPE-Inc

Job Description

Key Account Manager (KAM) – Existing Account Growth & Retention

Position Overview The Key Account Manager is the primary farmer and relationship owner for existing customers once programs reach production release. This role fosters ongoing expansion (new programs, upsells), ensures exceptional satisfaction, and drives revenue growth within assigned accounts while providing strategic oversight.

Key Responsibilities

Serve as the senior point of contact for assigned key accounts, owning long-term strategy, quarterly business reviews, and roadmap planning.
Identify and develop new opportunities within existing accounts (e.g., follow-on programs, adjacent technologies, multi-site expansions).
Collaborate with SAMs on pre-production discovery in current accounts when needed but retain primary ownership post-production.
Monitor program performance, escalate issues, and partner with Project Management/Operations to ensure on-time delivery, quality, and cost targets.
Monitor account KPIs (revenue, margin, customer satisfaction) and maintain accurate monthly sales forecasts in CRM tools
Drive customer retention (95%+ renewal rate) through proactive relationship management and value demonstration.
Lead negotiations for expansions, pricing adjustments, and contract renewals, and technical conversations as required.
Collect voice-of-customer feedback to inform MPE's platform improvements and report metrics (e.g., NPS, expansion revenue).
Support daily tactical needs in partnership with Inside Sales Representatives.

Qualifications

Bachelor's degree in Engineering Discipline, Business, or related field.
5–8+ years of account management or technical sales experience in MedTech/CDMO/medical device manufacturing.
Demonstrated success growing existing accounts (15–20%+ YoY expansion).
Deep understanding of production-stage challenges in regulated environments (ISO 13485, FDA, supply chain).
Strong interpersonal, problem-solving, and negotiation skills.
Experience with CRM and ERP systems.
Travel up to 30–40% for on-site reviews and relationship building.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Key Account Manager in Milwaukee, WI vacancy

Key Account Manager
...this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Key Account Manager Full Time Sales Milwaukee, WI, US 5 days ago Requisition ID: 1803 Job Summary As a Key Account Manager, you will be...
Suggested
Full time
Work at office
MPE Inc
Milwaukee, WI
2 days ago
Key Account Manager II
$61.9k
Key Account Manager II Job Locations: US-IL-Naperville | US-IL-Chicago | US-IL-Schaumburg | US-IL-Rockford | US-WI-Milwaukee | US-WI-Racine | US-WI-Madison | US-WI-Kenosha | US-WI-Lake Geneva | US-IN-South Bend | US-IN-Gary | … Job Details Primary Posting Location : City...
Suggested
Full time
Work at office
Flexible hours
Shift work
Advantage Solutions
Milwaukee, WI
2 days ago
Key Account Manager
$112.8k - $141k
...Job Description This role works directly with one of Amcor's Key Accounts. This role provides tactical sales direction and communication... ...to maintain share of wallet and profitability grow account. Manage account complexities to support customer requirements and anticipate...
Suggested
Full time
Temporary work
Remote work
Worldwide
Flexible hours
Amcor Flexibles, LLC
Milwaukee, WI
4 days ago
Key Account Manager
Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Sales strategies for satisfied customers! As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline’s growth and success...
Suggested
Uline
Milwaukee, WI
2 days ago
National Account Manager
...IDR | National Accounts Division - This is a remote role! Preferred location of candidate in order: Nashville, Dallas, Denver, or Atlanta... ...IDR is seeking a driven, hunter-minded National Account Manager to service and grow a portfolio of existing enterprise accounts...
Suggested
Local area
Remote work
IDR, Inc.
Milwaukee, WI
3 days ago
National Account Manager
...THIS IS NOT A JOB AT FORCEBRANDS National Accounts Manager We are seeking a National Accounts Manager to drive the growth of a rapidly expanding beverage brand across key national retail partners. This individual will play a critical role in launching and growing national...
Work at office
Flexible hours
Afternoon shift
Force Brands
Milwaukee, WI
5 days ago
National Account Manager
...National Account Manager-Vegetation Management Job Overview: The National Account Manager for Federal and Emergency Response contracts... ..., and customer engagement efforts while serving as a key liaison between customers, operational leadership, and executive...
Contract work
Work at office
Night shift
Arbor Works
Milwaukee, WI
5 days ago
National Account Manager
...What We Need: Brady Corporation is seeking a National Account Manager who acts as a force multiplier for the commercial organization, responsible... ...complex, multi-site sales opportunities and leverages key national channel partners to amplify market penetration and build...
Full time
Worldwide
Brady
Milwaukee, WI
1 day ago
National Account Manager
...regulatory approvals to commercialization Role: National Accounts Manager, Biosimilars – South Central Region REPORTS TO: Head of U.S... ...Biosimilars – South Central Region role will make an impact: Key responsibilities for this role include: The National...
Contract work
Work at office
Local area
Remote work
Worldwide
Biocon Biologics
Milwaukee, WI
2 days ago
Sales Account Manager
...and for future generations. For more information, please visit nwh.com. At Northwest Hardwoods (NWH) , as an Account Manager , you'll play an important role in accelerating growth within an assigned territory by identifying new business opportunities,...
Long term contract
Full time
Temporary work
For contractors
Immediate start
Shift work
Northwest Hardwoods
Milwaukee, WI
5 days ago
Sales Account Manager
...Sales Account ManagerAt Pregis, growth is a way of life. We are a leading manufacturer of... ...AreaPosition SummaryReporting to the Regional Sales Manager, the Sales Account Manager will own... ..., and cross-functional collaboration.Key Performance IndicatorsIdentify, qualify,...
Work at office
Local area
Immediate start
Relocation package
Flexible hours
Night shift
Pregis
Milwaukee, WI
2 days ago
Sales Account Manager
$87k - $119k
...Account Manager Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with businesses and develop specific...
Remote work
American Fidelity
Milwaukee, WI
5 days ago
Sales Account Manager
$90k - $150k
...Sales Account Manager | $90,000–$150,000 estimated annual earnings | Remote, USA Are you ready to take greater control of your income? Looking for a long-term sales career that offers flexibility, training and genuine room to grow? We’re looking for motivated Remote...
Self employment
Remote work
Home office
eCruit
Milwaukee, WI
5 days ago
Sales Account Manager
...Sales Account Manager STS Technical Services is hiring a Sales Account Manager in Milwaukee, Wisconsin. This is an on-site role supporting a scaling manufacturing client and is ideal for a motivated, customer-focused sales professional with inside sales experience,...
Contract work
Work at office
STS Technical Services
Milwaukee, WI
4 days ago
Key Account Director
...Digital, Marketing, Creative and Sales… Position Summary The Key Account Director will lead a manufacture's organization’s digital commerce... ...and manufacturing capabilities. Own the digital P&L, managing budgets for eCommerce and performance marketing channels. Drive...
Full time
LHH
Milwaukee, WI
2 days ago
Sales Account Executive
Position Summary As a Sales Account Executive, you will connect with prospective clients who have expressed interest in learning about... ...clients by phone and video. Organized with effective time-management skills. Sales or customer service experience is helpful but not...
For contractors
Remote work
Flexible hours
Integrityfex
Milwaukee, WI
4 days ago
Sales Account Manager
$65k - $105k
Join to apply for the Sales Account Manager role at JSK Recruiting, Inc. 14 hours ago Be among the first 25 applicants Join to apply for the Sales Account Manager role at JSK Recruiting, Inc. Get AI-powered advice on this job and more exclusive features. This range is provided...
Base plus commission
Full time
Live in
Local area
Immediate start
JSK Recruiting Inc
Milwaukee, WI
2 days ago
Entry-Level Sales: Associate Account Executive *Immediate Start*
...building a culture centered on growth, accountability, and winning together. What You’ll... ...challenges by building relationships with key decision-makers and delivering talent and... ...-focused sales approach Develop and manage client relationships Generate new business...
Full time
Internship
Local area
Immediate start
Brooksource
Milwaukee, WI
1 day ago
Sales Development Manager
...and results-driven Partner Development Manager to support our client's inbound sales development... ...service-level agreements (SLAs) and key performance indicators (KPIs). This... .... Provide coaching, guidance, and accountability to support team effectiveness and...
Contract work
Temporary work
For contractors
Remote work
MBO Partners
Milwaukee, WI
3 days ago
Senior National Account Manager
$77k - $117k
...Comscore, Total Visits, March 2026) Day to Day Senior National Account Managers at Indeed help the top organizations more effectively manage... ...revenue opportunities and drive sales Network with key contacts outside your own area of expertise to become industry...
Work experience placement
Local area
Indeed
Milwaukee, WI
5 days ago
Key Account Manager
...Job Description Job Description Job Summary: The Key Account Manager is responsible for building and maintaining strong relationships with our key accounts in an effort to retain current business, while also identifying new opportunities to increase sales volume...
Local area
Thompson Safety, LLC
Brookfield, WI
8 days ago
Cyber Security Mid Market Sales Account Executive
$122.7k - $187.8k
...You Are As a Security Sales Senior Manager, you will spearhead Accenture Security’s... ...client onboarding upon sales closure. Key Responsibilities ~ Originate & Close... .... ~ Help develop strategic accounts and partner-led opportunities ~...
Contract work
Work experience placement
Live in
Work at office
Local area
Worldwide
Accenture
Milwaukee, WI
2 days ago
Inside Sales Account Manager
...Communicate Responsibly Develop Self & Others Get Better Every Day We are seeking an Inside Sales Account Manager. How You Will Contribute Develops relationships with key customers to increase revenue. Pursues relationships with potential new accounts and identifies business...
Full time
Remote work
Douglas Dynamics
Milwaukee, WI
3 days ago
Global Category Manager
$104k - $156k
...Global Category Manager The Global Category Manager (GCM) is a strategic procurement leader... ...Products businesses. This role is accountable for delivering category strategies that support... ...transformational business results. Key Responsibilities: Category Strategy &...
Contract work
Johnson Controls
Milwaukee, WI
4 days ago
Category Manager
...invest in your future Collaboration & Accountability – One team delivering real results... ...Industrial — Delivering Value Starts Here Key Responsibilities Category Strategy &... ...and supplier strategies. Supplier Management & Strategic Sourcing Build and manage...
Contract work
Work at office
Local area
Global Industrial
Milwaukee, WI
1 day ago
Category Manager
...time WD50882 What you will do The Category Manager is responsible for category management of assigned account(s) including heavy analytical support, line... ...shop files Accurately maintain master data for key account/non-key account customers Expert in creating...
Full time
Temporary work
For contractors
Work experience placement
Worldwide
Flexible hours
Clarios
Milwaukee, WI
1 day ago
Account Executive
...and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Account Executive As the best of the best in B2B outside sales, you deserve to work for a company that’s as accomplished as you are....
Full time
Work at office
Local area
Saia Inc.
Milwaukee, WI
4 days ago
Account Executive (0-3 Years of Experience Works)
...for over 25 years, our focus is growth, and we are looking for Account Executives to help with that focus. Extensive sales experience... ...Description: We are seeking a motivated and results-driven Account Manager. As an Account Manager, you will be responsible for managing...
Full time
Contract work
Work at office
GlobalSource IT
Milwaukee, WI
2 days ago
Account Manager
$60k - $80k
...energy to building collaborative relationships with Midwest Foods’s key stakeholders. Learn and comprehend Midwest Foods’s suite of... ...& services. Plan and oversee new marketing initiatives. Manage the full sales cycle. Oversee client set up and act as customer...
Full time
Work at office
Local area
Midwest Foods
Milwaukee, WI
3 hours ago
Technical Sales Representative
$92k - $103k
...Formlabs at trade shows and onsite customer eventsCollaborate with key decision makers to identify opportunities and develop ideas that... ...over a 40 hour work week. Overtime must be approved by the manager in advance.The annual pay range for this role is: $92,000 —$103,...
Full time
H1b
Work at office
Worldwide
Work visa
Flexible hours
Formlabs
Milwaukee, WI
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Key Account Manager. Be the first to apply!