Medical Front Office Receptionist

Job Description

Job Description

Benefits:

• Simple IRA
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:

Southern Oklahoma Pain Management exists to serve the hurting. We believe in a personalized approach to patient care that begins with a thorough patient interview, examination, and evaluation of data. We aim to empower the patient through education, provide safe and effective options, and incorporate a multimodal treatment plan that is both comprehensive and compassionate. We are dedicated to relieving pain, restoring function, and improving lives and are seeking a Medical Receptionist to join our team.

Join our dynamic healthcare team as a Medical Receptionist and become the welcoming face of our medical practice! This energetic role is vital in ensuring smooth daily operations, providing exceptional patient service, and supporting clinical staff with administrative tasks. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you. You will be instrumental in managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records—all while delivering a positive experience to every patient who walks through our doors 

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and route incoming phone calls, take messages, and respond to inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient demographic and medical records
• Coordinate referrals and communicate with other healthcare providers as needed
• Manage front desk administrative tasks including filing, faxing, and correspondence
• Collect payments and perform medical collections to support the clinic's revenue cycle management.

Requirements:

• Prior experience in a medical front office or healthcare administrative role preferred
• Familiarity with medical terminology, EHR/EMR systems, and insurance verification
• Strong communication and interpersonal skills with a patient-centered approach
• Proficient in Microsoft Office and general office equipment
• Ability to multitask and stay organized in a fast-paced clinical environment
• High school diploma or equivalent required; medical office certification a plus
• Dependable, detail-oriented, and committed to maintaining patient confidentiality (HIPAA)

About Us:
Southern Oklahoma Pain Management is a trusted healthcare organization committed to delivering quality patient care and efficient practice operations. Our team takes pride in creating a supportive, professional environment where both patients and staff feel valued. We believe that great patient experiences start at the front desk, and we invest in the people who make that happen.