Events & Retail Marketing Rep - GRAND RAPIDS

Marketing Representative I

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

Job Description

Position Purpose: The Marketing Representative I is responsible for engaging homeowners at events, retail locations, and occasional showroom shifts to generate qualified leads. This role focuses on initiating meaningful conversations, educating customers on window and door replacement solutions, and following a prescribed methodology to identify interest and needs. The primary objective is to set appointments for homeowners to receive an in-home consultation, ensuring a positive representation of the brand while consistently driving high-quality opportunities for the sales team.

Position Responsibilities:

• Provide information key brand details to customers regarding RbA products and the sales process.
• Guide and educate customers through a conversation to determine to what extent we can help them; follow the Lead Management process in obtaining/setting a sales appointment at Event, Retail, Showroom or RSVP locations.
• Fulfill appointment conversion goals within stated guidelines.(Includes the set-up, teardown of event and retail booth space as needed)
• Deliver a World Class Homeowner Experience by providing clear communication with prospective customers, setting realistic expectations and embodying the Renewal by Andersen "Brand Promise" and "Who We Are" documents.
• Attend Team Meetings and training identified by Event and Retail Manager/Supervisor.

Qualifications

• Customer Service Experience preferred
• Excellent Verbal and Written Communication skills along with strong interpersonal, organizational and coordination skills.
• Ability to manage multiple projects and/or time dependent activities
• Flexibility, cooperation, customer focus and open to changes in work schedules, processes and team participation.
• Possess a valid driver's licenses and has reliable transportation to job sites throughout the region
• Event/Retail Marketing Experience Preferred
• Ability to work independently and be self-motivated to complete projects with little assistance from others
• Must be able to lift 50 pounds
• Valid Driver's License with a clean driving record

Starting Rate for this position is $16.00/hr plus incentives.

PAY RANGE: $13.88 - $20.82

Culture and Benefits

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.