Medical Office Assistant II (Fairfax)

Department: Cardiac Electrophysiology Status: Full-time, 40-hours per week Schedule: Monday-Friday, 8:00am-4:30pm Labor Union: This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722. General Summary Of Position Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical professional or research staff. Primary Duties And Responsibilities Receives and screens telephone callers and visitors to the office, responding to inquiries of a technical nature and referring them to an appropriate staff member. Takes and forwards messages. Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s) calendar including patient appointments, surgeries, meetings, etc. Transcribes dictation including patient narrative and/or discharge summaries, general correspondence and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes. Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy. Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/referral signatures, copies of insurance cards, etc. May coordinate pre‑admission testing. Enters physician charges into billing systems ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports. May review ICD‑10 codes, works with medical personnel to reconcile errors and inconsistencies. Responds to billing‑related inquiries from patients and/or Patient Billing Services. Accepts co‑payments; may deposit payments or forward them to appropriate personnel. Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts and/or information therein as necessary. Receives, opens, and dates stamps incoming mail, reviews, sorts and/or directs mail to the appropriate person in accordance with departmental policy. May prepare exam room(s) between patients based on procedure and may assist physician in exam/procedure. Maintains office supplies and may assist in maintaining medical supply inventory for the department. May compile information for procedure and on‑call schedules. Posts and distributes schedules to appropriate personnel, revising schedules as necessary. Minimal Qualifications Education High School Diploma or GED required. May require up to 1 year of technical or other specialized training; and depending on assigned department training in secretarial/medical office support (e.g., word processing, medical terminology, medical insurance/billing, etc.). Experience 1 to 3 years experience as a secretary, preferably in a doctor's office or medical environment required. Knowledge Skills And Abilities Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals. May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, online printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff or tables); preparation, comparison, or checking of reports, records, and related data; basic use of formulas, charts, tables, drawings and knowledge of their application. Hiring Range USD $22.21 – $33.79 /Hr. #J-18808-Ljbffr MedStar Health