Eyecare Sales Associate

Eyecare Sales Associate

Brand: TeamVision Location: Denver, NC, US, 28037 Store #: 00T035 Advanced Family Eye Care Position: Full-Time

Advanced Family Eye Care Benefits/Incentive Information has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

Job Description General Function

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

Major Duties and Responsibilities

Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs. Explores the needs and priorities of patients and links to practice offerings, including eye exam. Attentive to details, asks clarifying questions, and consults with Optician as needed. Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools. Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions. Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities. Custom fits glasses and precisely places prescription in lenses. Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient. Strives to achieve exceptional results on goals and competencies. Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards. Presents, celebrates and educates at product pick-up. Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one's control. Informs management of potential safety opportunities. Adhere to attendance and daily time keeping requirements. Adhere to all company policies and procedures. Sell on your feet 80%-100% of the time. Consistently maintains proper dress code. Perform other duties as assigned by Practice Manager or as business needs.

Basic Qualifications

High School graduate or equivalent Strong customer service skills Strong basic math skills Effective selling skills Familiarity with technology, such as point-of-sale, patient record systems, or other software applications Embraces new technology and change Strong communicator and listener

Preferred Qualifications

Eyecare experience Sales experience