Customer Service Representative

Customer Service RepresentativeStrive Global is seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Holland, OH. In this role, you will serve as the primary point of contact for customers, ensuring that inquiries are handled efficiently and professionally while maintaining the highest standards of service.ResponsibilitiesRespond to customer inquiries via phone, email, and other communication channelsProvide accurate information regarding products, services, and company policiesResolve customer concerns in a timely and professional mannerMaintain detailed records of customer interactions and transactionsCollaborate with internal teams to ensure seamless service deliveryIdentify opportunities to improve customer satisfaction and service processesQualificationsStrong communication and interpersonal skillsExcellent problem-solving and organizational abilitiesAbility to manage multiple tasks in a fast-paced environmentProfessional demeanor and customer-focused mindsetBasic proficiency with computer systems and customer management toolsAdditional InformationCompetitive salaryGrowth opportunities within the companySkill development and ongoing trainingSupportive and collaborative work environmentStable, full-time employment with long-term potential Alphabe Insight