Retail Counter

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

The Retail Counter - Sales at Pacific Seafood is a key role on our Retail team supporting efforts to provide excellent service to our guests. This position involves product knowledge, quality control, and building customer relationships and is ideal for someone friendly and adaptable. 

1. Customer Service Excellence:

• Provide knowledge of products along with cooking and serving suggestions to patrons.
• Assist customers with inquiries and complaints.

2. Product Management and Display:

• Stock and merchandise all seafood products in the display case.
• Rotate product as needed.

3. Compliance and Safety:

• Demonstrate detailed knowledge of food safety at all times.
• Maintain a clean and safe work environment at all times.

4. Operations Support:

• Operate scales and cash register.
• Take restaurant orders for dine in and take out customers.
• Assist kitchen and wait staff when necessary.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

Required:

• Minimum 1 year of prior experience in food counter sales, merchandising of food products, or other related experience.
• A food handler’s card or the ability to obtain one
• Strong customer service skills
• Effective communication skills

Preferred:

• Prior seafood experience

Physical Requirements:

• The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:
• Sedentary work, walking and standing are required only occasionally.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Occasionally lift and/or move up to 25 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Utilizes PC and other standard office equipment.
• The noise level in the work environment is usually quiet.
• If lengthy time working in the server room is required, personnel will be provided with noise cancelling headphones.

Total Compensation: 

At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Paid Sick Time
• Product purchase program
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.