Technical Account Manager

Contruent

Technical Account Manager

As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts—working proactively to ensure customers achieve measurable outcomes from their Contruent investment.

This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.

Strategic Customer Partnership

Act as the primary technical point of contact for assigned enterprise accounts
Develop deep understanding of customer objectives and environments
Serve as a long-term technical advisor

Proactive Technical Leadership

Own technical health of customer environments
Conduct assessments, release planning, and best-practice reviews
Guide architecture and configuration strategy

Escalation & Issue Leadership

Lead resolution of complex technical issues
Drive root cause analysis and prevention
Maintain confidence during high-impact events

Adoption, Retention & Expansion Support

Support renewals with technical insight
Identify expansion opportunities
Contribute to QBRs and executive reviews

Cross-Functional Collaboration

Act as bridge between customers and internal teams
Partner with Professional Services
Share best practices

What Success Looks Like

High customer satisfaction and executive trust
Stable, well-adopted environments
Successful renewals
Expansion opportunities identified

What You Bring

7+ years experience in enterprise SaaS or related roles
Previous experience using Contruent Enterprise (formerly Ares Prism)
Experience supporting complex enterprise customers
Project controls or capital project systems expertise
Strong communication and executive presence

Additional Details

Occasional domestic and international travel
Post-sales, non-quota-carrying role supporting retention and expansion

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Technical Account Manager in United States vacancy

Technical Account Manager (RUST REGION)
...Technical Account Manager (RUST REGION) Candidates must live in that part of the United States Job Type Full-time Remote Worker - N/A • Sales Description Account Manager – (Ohio, Indiana, Kentucky, West Virginia,Illinois) BizLink Robotic Solutions...
Suggested
Full time
Work experience placement
Live in
Local area
Remote work
BizLink Group
United States
3 days ago
Technical Account Manager
$85k
...For our client Repair Care, we are seeking a Technical Account Manager to assist their expansion into the U.S. market. Repair Care is a leading European innovator in sustainable long lasting wood repair solutions for painter & carpenter professionals. Their high-performance...
Suggested
Full time
For contractors
Work at office
VDB Executive Search, LLC
United States
2 days ago
Technical Account Manager
$80.39 - $90.39 per hour
...Assessments Strategic Business Reviews Annual Account Plans These are done in partnership with Customer Success Managers(CSM)Field Engineers (FEs), Sales who provide... ...selection and removing value blockers. Technical Skills Strong working or implementation...
Suggested
Cypress HCM
New York, NY
3 days ago
Technical Account Manager
...reviews for Enterprise and key Mid-Market accounts. Assess authoring tools, BIM standards,... ...-state D5 workflow. Implementation & Technical Adoption: Create account-specific plans... ...& Enterprise Readiness: Advise on managed deployment, access, data/IP handling, AI...
Suggested
Full time
Work at office
Shift work
D5
United States
4 days ago
Technical Account Manager - Additives (Coatings Industry) - SouthEast Territory
...Specialty coatings additives company is looking for an Account Executive for the SouthEast Region. The position will cover the SoutheEast... ...new sales growth through direct customer channels Use your technical knowledge to find industries and clients who could benefits...
Suggested
Full time
Work from home
Home office
Trylak
United States
4 days ago
Technical Account Manager
...Technical Account Manager Reports to Director of Customer Success · Location Chicago · Level Individual contributor Chicago (West Loop) · Hybrid (2 days/week onsite) Required: If you're interested in this role, please complete the Culture Index assessment...
Full time
For contractors
Work at office
2 days per week
Continuum AI
Chicago, IL
3 days ago
Technical Account Manager
...Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology... ...requests. Qualifications: Experience within a technical account manager position Good understanding of Technology...
Work at office
RFA
New York, NY
3 days ago
Technical Account Manager
...Customer Engagement platform to retailers and consumer businesses managing the entire life cycle of customer data from acquisition,... .... Job Description We are looking for an experienced Technical Account Manager to join our North America Customer Success team....
Full time
Contract work
Capillary Technologies
Chicago, IL
15 hours ago
Technical Account Manager
...Project Summary & Overview We are seeking an experienced Account Manager to manage, retain, and grow strategic client relationships within... .... ~ Ability to collaborate effectively with business and technical teams. ~ Understanding of IT services, managed services, software...
Full time
Contract work
Krasan Consulting Services
Nashville, TN
2 days ago
Technical Account Manager
...What It Takes to Be a Client Account Manager at Solarus Technologies Picture this: you're sitting across from a client talking through their... ...Solarus Technologies: the bridge between our clients and our technical teams. You know the client, you understand their environment,...
Full time
Work at office
Afternoon shift
Solarus Technologies
Westchester County, NY
6 hours ago
Technical Account Manager
...analytics platform to enhance building operations, optimize maintenance workflows, and improve occupant experience. Our Technical Account Managers (TAMs) work directly with enterprise clients to articulate, achieve, and advance their energy, maintenance, and comfort...
Full time
Contract work
Local area
Clockworks Analytics
United States
2 days ago
Technical Account Manager (TAM)
$130k - $150k
...Title: Technical Account Manager (TAM) Location : North America (Eastern Time Zone) Reporting To : Senior Manager - TAM Americas Base Salary Range : $130,000 - $150,000/yr OPPORTUNITY HIGHLIGHTS Are you passionate about solving real-world security...
Casual work
Remote work
Flexible hours
SafeBreach
Oregon State
3 days ago
Technical Account Manager
$500 per month
...Technical Account Manager Remote About Northbeam Northbeam is building the world's most advanced marketing intelligence platform, providing top eCommerce brands a unified view of their business data through powerful attribution modeling and customizable dashboards...
Remote work
Work from home
Flexible hours
Northbeam LLC
United States
4 days ago
Technical Account Manager
...Technical Account Manager As a Technical Account Manager at Zafran, you'll be the trusted guide helping our customers unlock the full value of our platform. You'll lead the post-sale journey, from smooth onboarding to measurable success, building deep relationships...
Remote work
Home office
Flexible hours
Zafran Security
United States
15 hours ago
Technical Account Manager
$200k
...entering a period of hypergrowth. This is a rare opportunity to join at an inflection point. Position Overview: Technical Account Managers work with all of our customers, including our largest, most complex customer implementations. They work closely with Product...
Live in
Work at office
Remote work
Flexible hours
Trunk Tools
United States
3 days ago
Technical Account Manager
...About the role The TAM is Sift's technical product expertise pushed out to the edge, embedded... ...for Sift's strategic and premium accounts, working in close lockstep with Customer... ...Engineering, Trust & Safety Advisory (TASA), Managed Operations, and Product/Engineering to...
Live in
Remote work
Sift Science
United States
2 days ago
Technical Account Manager
...Technical Account Manager Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia's Banking...
Remote work
Glia
United States
15 hours ago
Technical Account Manager
...Technical Account Manager Service Technical Account Manager is responsible for post sales management of assigned accounts for global service customers. TAM will serve as the main escalation point of contact for the service customers and will be working closely with...
Local area
Remote work
Super Micro Computer
United States
3 days ago
Technical Account Manager
$110k - $190k
...Technical Account Manager Planet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Technical Account Manager. In this role, you will be supporting impactful projects...
Hourly pay
Contract work
Remote work
Planet Technologies
United States
2 days ago
Technical Account Manager
$120k - $140k
...Technical Account Manager USA - Remote At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires...
Local area
Remote work
Worldwide
Flexible hours
ForgeRock (Acquired By Ping Identity)
United States
15 hours ago
Technical Account Manager
$80k - $100k
...membership reimbursement up to $50 per month ~ Company paid Wellable subscription Join Vultr The CPU-focused Technical Account Manager (TAM) owns the post-sales technical relationship for a portfolio of customers leveraging the company's global cloud compute...
Work at office
Immediate start
Remote work
Flexible hours
Vultr
United States
15 hours ago
Technical Account Manager
...Technical Account Manager As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our enterprise customers, ensuring successful deployment, adoption, and ongoing value realization from Claroty's platform. You will bridge the gap between...
Remote work
Claroty - Remote Japan
United States
4 days ago
Technical Account Manager
...Technical Account Manager The Technical Account Manager (TAM) serves as a key customer contact, ensuring customer value realization by providing technical expertise, strategic insights, and proactive engagement. The TAM is responsible for resolving advanced technical...
Remote work
Valce Talent Solutions
United States
4 days ago
Technical Account Manager
...mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The... ...with the sales team to drive our customers' journey, build technical wins, and grow champions - Develop a deep understanding of customers...
Remote work
ScaleOps
United States
5 days ago
Technical Account Manager
...Technical Account Manager We're growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. Claroty is a global leader in cyber-physical systems (CPS) protection, dedicated...
Remote work
Claroty
United States
15 hours ago
Technical Account Manager
...Technical Account Manager Remote, Brazil, Full Time, Individual Contributor, +3 years of experience At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and...
Full time
Local area
Remote work
Home office
Flexible hours
Yuno Inc
United States
15 hours ago
Technical Account Manager
$130k
...Technical Account Manager United States mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to...
Work at office
Remote work
mabl
United States
4 days ago
Technical Account Manager (TAM)
...Technical Account Manager (TAM) Pismo is seeking a Technical Account Manager (TAM) to own the technical relationship with enterprise clients within the Enterprise Support team. The TAM acts as a trusted technical advisor, combining deep expertise in Pismo's platform...
Work experience placement
Work at office
Local area
Remote work
Visa
United States
4 days ago
Technical Account Manager
$75k - $130k
...Technical Account Manager Drive data driven change across our most critical customers We are looking for an experienced Technical Account Manager (TAM) to become a trusted technical advisor for our Enterprise customers. A TAM is a technical leader in complex analytics...
Remote work
Sisense
United States
4 days ago
Technical Account Manager
...Technical Account Manager (UiPath) Take ownership of your customers' technical success with the us Be a core member of the account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption...
Remote work
Yochana
United States
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Account Manager. Be the first to apply!