Technical Account Manager

Contruent

Technical Account Manager

As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts—working proactively to ensure customers achieve measurable outcomes from their Contruent investment.

This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.

Strategic Customer Partnership

Act as the primary technical point of contact for assigned enterprise accounts
Develop deep understanding of customer objectives and environments
Serve as a long-term technical advisor

Proactive Technical Leadership

Own technical health of customer environments
Conduct assessments, release planning, and best-practice reviews
Guide architecture and configuration strategy

Escalation & Issue Leadership

Lead resolution of complex technical issues
Drive root cause analysis and prevention
Maintain confidence during high-impact events

Adoption, Retention & Expansion Support

Support renewals with technical insight
Identify expansion opportunities
Contribute to QBRs and executive reviews

Cross-Functional Collaboration

Act as bridge between customers and internal teams
Partner with Professional Services
Share best practices

What Success Looks Like

High customer satisfaction and executive trust
Stable, well-adopted environments
Successful renewals
Expansion opportunities identified

What You Bring

7+ years experience in enterprise SaaS or related roles
Previous experience using Contruent Enterprise (formerly Ares Prism)
Experience supporting complex enterprise customers
Project controls or capital project systems expertise
Strong communication and executive presence

Additional Details

Occasional domestic and international travel
Post-sales, non-quota-carrying role supporting retention and expansion

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Technical Account Manager in United States vacancy

Technical Account Manager
...innovative engineering solutions in the U.S (United States)., Canada, and Mexico. Summary of Responsibility: As a Technical Account Manager , you will be the primary point of contact for our existing customer base within your assigned territory. You will be responsible...
Suggested
Full time
Work at office
Long distance
Night shift
Precision360
Remote
18 hours ago
Technical Account Manager
...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account...
Suggested
Full time
Remote work
Varonis
Dallas, TX
18 hours ago
Technical Account Manager
...catch up with the rest of the business. About the Role Harmony is building an enterprise service management platform that runs itself. We need a Technical Account Manager who owns the full post-sale technical relationship with our customers, from making sure the...
Suggested
Full time
Local area
Harmony
New York, NY
18 hours ago
Technical Account Manager
...The Technical Account Manager reports to a TAM Manager and is accountable for managing a set of assigned clients. This role acts as a virtual IT Manager to ensure clients’ documentation and SOPs are up to date, to align the client to the Meriplex technical standards, and...
Suggested
Full time
Work at office
Meriplex
Seattle, WA
18 hours ago
Technical Account Manager
...Proactive Technology Group is an $8M+ managed IT services company serving mid-market... ...culture. We run on EOS. Roles are clear. Accountability is real. You will not spend your time... ...connective tissue between our clients and our technical delivery teams. What You Will Do...
Suggested
Full time
Proactive Technology Group
Remote
18 hours ago
Federal Technical Account Manager
...modern workforces, including a large number of Fortune 50 companies. To learn more, visit Job Description The Federal Technical Account Manager will play an advisory role to our federal customers, and build long-term strategic relationships with customer and...
Remote job
Full time
Iboss
Washington DC
18 hours ago
Technical Account Manager
...Full-time Description About the Role Ocean Computer Group, a Lockstep Technology Group company, is seeking a Technical Account Manager to join our team in Matawan, New Jersey . This is a highly client-facing role that serves as the technical bridge between...
Full time
Work at office
Local area
Lockstep Technology Group
Remote
18 hours ago
Technical Account Manager | USA
...1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. Cast AI Technical Account Management As a Technical Account Manager, you will be the technical leader and trusted advisor for your assigned accounts, independently...
Remote job
Full time
Flexible hours
Cast Ai
United States
18 hours ago
Technical Account Manager - US
...ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native... ...EQ Bank, Outbrain, PayU, and Noname. We’re looking for a Technical Account Manager to be on the front lines, working closely with our...
Full time
Scaleops
New York, NY
18 hours ago
Technical Account Manager
...Description Job overview: As Technical Account Manager, you will be the main point of contact and technical account owner for one account. The Professional Services team is a client-focused team, expert in everything Genetec develops, with the mission to complement...
Full time
Flexible hours
Genetec
Remote
18 hours ago
Technical Account Manager, Success Advisory - San Francisco
$170k - $190k
...Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data,... ...what modern, AI-assisted advisory looks like. This is a hybrid technical + client-facing role for someone who's as comfortable designing...
Full time
Flexible hours
Pigment
San Francisco, CA
18 hours ago
Technical Account Manager
...leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal... ...customers. WHAT WE ARE LOOKING FOR: Kaseya is looking for a Technical Account Manager to play a pivotal role in ensuring our clients'...
Full time
Remote work
Worldwide
Kaseya Careers
Miami, FL
18 hours ago
Technical Account Manager
...class Customer Experience organization to drive the adoption of our platform across our rapidly growing customer base. The Technical Account Manager (TAM) plays a key role within the Optimization Services organization through directly supporting our customers as they...
Full time
Work at office
Local area
Flexible hours
3 days per week
Benchling
Remote
18 hours ago
Technical Account Manager
...every security incident possible. Ready to learn more? Connect with us on LinkedIn and YouTube About the role: Technical Account Managers at Ambient own the customer success journey from signed contract through full operational adoption for some of the world'...
Full time
Contract work
Local area
Remote work
Flexible hours
Ambient.ai
Remote
18 hours ago
Technical Account Manager (Internal Only)
...CorelloHosting has been a premier web hosting provider specializing in Managed Dedicated Servers, Dedicated Server Hosting, VPS Servers, and... ...words we use to describe life at CorelloNetworks. The technical account manager (TAM) is the relationship manager and customer...
Full time
Temporary work
Night shift
Weekend work
Corellonetworks Us
United States
18 hours ago
Embedded Technical Account Manager - El Paso 911 District HQ
...change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to build a long-term, strategic partnership. As the...
Full time
Work experience placement
Axon
United States
18 hours ago
Enterprise Technical Account Manager
$150k - $200k
...games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and... ...working together virtually. As an Enterprise Technical Account Manager you will be instrumental in driving the expansion of Keywords...
Permanent employment
Full time
Remote work
Flexible hours
Keywords Studios
United States
18 hours ago
Technical Account Manager (TAM)
...As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You’ll act as the bridge between our Security Operations Center (SOC), engineering teams, and clients...
Full time
Vilogics
Naples, FL
18 hours ago
Technical Account Manager (North East)
...security systems. Experience delivering offline and online technical training to technical audiences. Excellent presentation, communication... ...to Ajax Systems distributors and dealers. Proactively manage and schedule open classes, private classes and on-demand...
Full time
Local area
Worldwide
Flexible hours
Ajax Systems Corporation
Philadelphia, PA
18 hours ago
Technical Account Manager
...angels across many industries, including the world's foremost experts in AI. About the Role We're looking to hire a Technical Account Manager to own the enterprise customer technical relationship from signed contract through production and beyond. As a key member...
Full time
Contract work
Work at office
Visa sponsorship
Flexible hours
Cartesia
Remote
18 hours ago
Technical Account Manager
...and mid-size business computing. We specialize in providing Managed Services, network and computer support and Information Technology... ...Manager and is responsible for working closely with the vCIO/Technical Account Management team in developing and maintaining Client...
Full time
Work at office
Remote work
Frontline Incorporated
Remote
18 hours ago
Technical Account Manager
$75k - $95k
...continually building their knowledge base, keeping us ahead of the technology curve and helping us succeed in our mission. The Technical Account Manager acts as a technical guide for Go West IT clients, playing an instrumental role in delivering comprehensive IT services and...
Full time
Remote work
Flexible hours
2 days per week
3 days per week
Go West It
Remote
18 hours ago
Technical Account Manager
$90k - $100k
...Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our... ...re now entering an exciting phase of accelerated growth. Technical Account Manager (Reports to: Sr. Director of Customer Enablement)...
Full time
For contractors
Sewerai
United States
18 hours ago
Technical Account Manager
...stake when a security team can't move fast enough. That understanding is exactly what you'll put to work here. As a Technical Account Manager at Vega, you sit at the intersection of customer engineering, security operations, and product. You own the post-sales technical...
Shift work
Vega Srl
United States
18 hours ago
Technical Account Manager
$65k - $75k
...DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI... ...a quantum-safe future at Job summary We are seeking a Technical Account Manager (TAM) to join DigiCert’s growing global team and...
Full time
Flexible hours
Digicert, Inc.
United States
18 hours ago
Technical Account Manager, Observe
...Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for a Technical Account Manager to partner with our most strategic enterprise customers and ensure they derive sustained operational value from Observe....
Full time
Snowflake
New York, NY
18 hours ago
Technical Account Manager
...generated media is not used for malicious purposes. YouTube: Reality Defender Wins RSA Most Innovative Startup The Technical Account Manager Role. Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships...
Full time
Temporary work
Work at office
Local area
Remote work
Reality Defender
Remote
18 hours ago
Technical Account Manager
...The Role This is the customer-embedded technical counterpart at one of NX1's flagship enterprise accounts. You'll be the person the customer's technical organization... ...layer - senior ICs, tech leads, engineering managers - not just the architecture leadership...
Full time
Nexus Cognitive Technologies Llc
New York, NY
18 hours ago
Technical Account Manager
$85k - $95k
...customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume. The Technical Account Manager (TAM) at Total Expert is a trusted partner to our financial services customers, helping them maximize the value of the...
Full time
Temporary work
Work visa
Flexible hours
Total Expert
Remote
18 hours ago
Technical Account Manager
...The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of...
Full time
Contruent
Remote
18 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Account Manager. Be the first to apply!