Mental Health Office Receptionist

Full-time

Mid America Psychological & Counseling Services P.C.

Job Description

Job Summary

We are a busy medical office seeking an energetic and self-motivated Full-Time Mental Health Office Receptionist to join our team. The ideal candidate will possess strong computer skills and a pleasant demeanor, ready to provide exceptional support in a fast-paced environment. This role requires adaptability, multitasking abilities, and minimal supervision.

Key Responsibilities

Answer incoming phone calls and direct them appropriately.
Schedule appointments for multiple clinicians efficiently.
Collect payments and manage billing inquiries.
Problem-solve client issues and inquiries with professionalism.
File documents and maintain organized records.
Enter demographics and insurance information into the software program.
Perform other assigned duties as needed.
Understand Prior Authorizations
Knowledge on handling Medical Records

Qualifications

Availability: Must be available to work in both locations (Merrillville and Munste)
Schedule: Open availability required from Monday to Saturday, including varied shifts with closing shifts two to three times a week and Saturday shifts. Shifts could be 8/9am to 5pm, 12pm to close (8pm) or 2/3pm to close etc.
Transportation: Must have reliable transportation to travel between locations.
Skills: Strong computer skills, excellent time management, and a positive attitude.
Work Ethic: Hardworking with an above-and-beyond mentality and a good call-off history.

Serious and qualified candidates are highly encouraged to apply

Apply

Vacancy posted 17 days ago

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