Technology Product Lead - Construction & Development

Why This Role ExistsWe are building a Product organization to bring clear ownership, prioritization, and outcome accountability to critical technology platforms that power our business.Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent end-to-end ownership of outcomes, clear value identification, or transparent measurement of impact. Important work gets delivered, but it’s often difficult to answer fundamental questions:Why is this the right work right now?What outcomes are we driving?How do we know it’s working?The Product Lead role exists to close that gap.This role is aligned to our Data Center Build and Operate value stream, with a focus on enabling the end-to-end lifecycle of data center delivery through technology, data, and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms, partnering with construction, engineering, and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development, construction lifecycle management, power and capacity planning, and commissioning readiness through well-defined systems, data models, and process automation. Experience working with infrastructure-adjacent platforms, integrating across systems, and driving clarity in highly complex, multi-system environments will be critical to success.This role establishes a single accountable owner for the “what and why” across defined product areas — while remaining close enough to execution to ensure clarity, momentum, and learning. This is a senior individual contributor role with meaningful decision authority and hands-on responsibility across both strategy and delivery.How We Think About Product OwnershipWe view product ownership as a continuous spectrum, not a fixed state:NOW: Capability-based ownership and platform stabilizationNEXT: Value-aligned recomposition and shared accountabilityLATER: True end-to-end value streams with economic ownershipImportantly:The work does not change.Only how we frame ownership, outcomes, and success evolves.Product Leads are expected to operate comfortably across this spectrum — protecting near-term execution while intentionally shaping longer-term outcome ownership.What You’ll OwnProduct Leads are anchored to one or more capability-aligned product areas, such as:Core Transaction PlatformsCommercial EnablementEnterprise Data & IntelligenceDeveloper & Platform EnablementTrust, risk, and complianceWhile each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.Role MandateAs a Product Lead, you are accountable for:Defining what should be built and whyMaking priority and scope tradeoffs within defined investment guardrailsOwning product outcomes, not just deliveryEnsuring clarity and continuity from strategy through executionThis role blends strategic thinking with hands-on product work. Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.What You’ll DoProduct Vision, Strategy & OutcomesShape and evolve product vision and roadmaps aligned to organizational goals and technology strategyTranslate business objectives into clear product outcomes, hypotheses, and success measuresAlign platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reductionAdvocate for investments that measurably improve productivity and operational effectivenessBalance short-term delivery needs with long-term strategic outcomesHands-On Product Ownership & ExecutionOwn product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomesWrite and refine epics, features, and user stories as needed — especially for complex, high-impact, or ambiguous workLead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of workPartner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks earlyValidate usefulness and impact of delivered capabilities with internal users and stakeholdersLeadership, Decision-Making & CollaborationServe as the primary decision-maker for prioritization, sequencing, and scope within your product areaFoster collaboration, accountability, and continuous improvement across cross-functional teamsEmpower teams with clarity of intent while allowing flexibility in how work is deliveredMake informed decisions under ambiguity, time pressure, or incomplete informationActively remove obstacles to progress and value deliveryCeremonies, Cadence & FlowLead or actively participate in key product-focused ceremonies, including backlog refinement and product planningEnsure shared understanding of priorities, intent, and success criteria across teamsPartner with delivery leaders to support agile ways of working without becoming process-boundAdjust focus and level of involvement as products, teams, and maturity evolveStakeholder Engagement & CommunicationAct as the primary liaison between engineering, architecture, business partners, and leadershipCommunicate priorities, progress, tradeoffs, and outcomes clearly and consistentlyMaintain transparency to build trust and alignment across teams and departmentsContinuously gather feedback and pain points to inform roadmap and backlog decisionsMetrics, Learning & Value RealizationDefine and track KPIs tied to efficiency, performance, reliability, and business impactUse data and analytics to inform prioritization and validate hypothesesMonitor adoption and outcomes of delivered capabilitiesTranslate results and learning into roadmap and backlog adjustmentsBasic Qualifications:8+ years of experience in product management, product leadership, or related rolesDemonstrated ability to own outcomes and value realization, not just delivery or backlog managementProven experience making priority and scope tradeoffs in complex, multi-stakeholder environmentsExperience operating in highly cross-functional domains, translating business and operational needs into product capabilitiesDemonstrated ability to work across multiple interconnected systems and platforms, driving clarity in complex environmentsExperience partnering closely with engineering, architecture, and operational stakeholdersComfort operating in ambiguous, fast-evolving environments while maintaining forward progressStrong analytical and problem-solving skills with a data-driven mindsetExcellent communication skills across technical and non-technical audiencesStrong communication skills across technical and non-technical audiencesPreferred Skills:Experience working with or adjacent to platforms that support large-scale infrastructure delivery and operations is highly valuable, including:Construction & Project Lifecycle Management: eBuilder, Procore, Primavera P6, Oracle AconexERP & Financial Systems: Oracle Fusion, Workday Financials, capital project accounting systemsAsset, Capacity & Infrastructure Management: ServiceNow, asset lifecycle platforms, capacity planning toolsData & Integration Platforms: Snowflake, enterprise data platforms, API/integration layers (e.g., MuleSoft)Operational & Monitoring Systems: telemetry platforms, infrastructure monitoring, or DCIM-adjacent solutionsExperience in organizations transitioning from project-centric to product-centric modelsFamiliarity with agile and lean product practices in enterprise environmentsTOTAL REWARDSThis role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.This position is bonus eligible.We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)The pay transparency policy is available here:Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.SummaryLocation: Suwanee, GA; Ashburn, VA; Irving, TX; Overland Park, KSType: