Community Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. What this job involves: As a Community Manager at JLL, you'll create vibrant, connected workplace experiences that bring people together. Your mission is to transform office properties into thriving communities where tenants and visitors feel a genuine sense of belonging. You'll design and execute engaging programming, oversee conference and event spaces, and serve as the go‑to resource for building information and services. This role blends hospitality, creativity, and business savvy with a tech‑forward approach to community building. You'll manage the property's digital app, curate social media content, design internal marketing materials, and plan everything from professional conferences to exciting networking events. This position requires someone who is proactive, solutions‑focused, and passionate about making every tenant interaction count. What your day‑to‑day will look like: Manage and maintain the property's digital app to keep content accurate, current, aligned with brand standards, monitor performance, and report technical issues. Create property programming that fosters inclusion and community across the building, curating unique activations in public and private event spaces for diverse tenant demographics. Oversee and schedule building amenities including conference spaces, rooftop terraces, and tenant lounges for seamless coordination and optimal utilization. Plan and execute special events ranging from small meetings to large‑scale gatherings for up to 3,000 attendees, managing all logistics, vendor negotiations, and budget considerations. Design and produce internal marketing communications and collateral for property programming and events, both digital and printed, reflecting the property's brand voice. Serve as a building ambassador, engaging tenants in person, via phone, and through email, responding promptly and providing guidance as an informational resource. Manage property social media accounts to build online community engagement and showcase building culture, events, and amenities. Promote app adoption and engagement among tenants through ongoing marketing initiatives, identifying opportunities to enhance user experience based on feedback. Maintain the property programming budget, negotiate contracts with area vendors for optimal price and service, and ensure all financial documentation and insurance certificates are filed. Required qualifications: Bachelor’s degree or equivalent work experience in a related field. Minimum three years of experience in marketing and event planning, tenant engagement, hospitality, or VIP guest services. Expert‑level knowledge of the local area, including current dining, retail, and entertainment trends. Proficiency in Microsoft Office, iOS functions, marketing or graphic design software, and digital platforms such as Adobe, Canva, and Mailchimp. Demonstrated ability to multi‑task effectively in a fast‑paced environment while accommodating diverse clientele with varied needs. Strong planning and organizational skills with proven ability to manage event logistics for large groups. Excellent interpersonal and communication skills. Preferred qualifications: Previous concierge or VIP retail experience in a hospitality or corporate setting. Experience managing digital community platforms, mobile apps, or tenant engagement technologies. Background in social media management and content creation for professional audiences. Proven track record of creating innovative programming that drives community engagement and tenant satisfaction. Shift: Monday to Friday, 8:30 am to 5:00 pm Location: On‑site – Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions. Comprehensive Medical, Dental & Vision Care. Paid parental leave at 100% of salary. Paid Time Off and Company Holidays. Early access to earned wages through Daily Pay. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. #J-18808-Ljbffr