Stock Supervisor

Stock And Operations SupervisorBorn in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.DIPTYQUE Paris Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.The Stock And Operations Supervisor is responsible for maintaining the store's inventory and stock areas as per Company standards and will support the Store Manager and/or Asst Store Manager with the operational performance of the store. This includes but is not limited to minimizing stock loss, maintaining organized records, ordering supplies, adhering to housekeeping standards, handling merchandise appropriately, controlling expenses, and safeguarding company assets by following proper inventory control procedures.The Stock Associate will be flexible to support the sales floor as needed and move seamlessly between function, holding high standards within both environments.Tasks And ResponsibilitiesInspire and motivate the team by leading by exampleEnsure that all shipping and receiving functions that affect the store inventory are processed accurately and efficientlyMaintain an orderly, neat stock and receiving area as well as the general maintenance of the storeEnsure the accurate processing of all inbound freight, returns-to-vendors, transfers and damages based on Company policies and proceduresSupport the compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping proceduresDemonstrate high levels of knowledge about our products and can fully represent the brand in the store. Staff need to articulate both the new and key ranges for the seasonBe pro-active in using training tools provided Store OperationsResponsible for opening and closing checklistEnsure full knowledge of cash desk procedures and processesBe aware of all security and health and safety issues and requirements of the storeAs a key holder for the store, ensure that all emergency calls are responded to and dealt with accordinglyIn the absence of the Store Management team, be responsible for the management of all emergency situations involving the store and team members.Be attentive to details and cleanliness of the boutiqueWork with Management to manage maintenance within the store in a timely mannerInventory control to include and not limited to delivery processing/ adjustments/ replenishment/transfersEnsure accuracy and efficiency when processing outbound deliveries, including but not limited to client orders, store to store transfers, and RTVsComplete quarterly OPS checklists and share action plan and results with SM/ASMMaintain a clean and organized stockroomExecute cycle countsResponsible for the inventory result (shrink) twice a year including preparation and execution.Responsible for accuracy and execution on a timely manner of all omnichannel services including but not limited to e-reservation, click and collect, messenger, engraving servicesAssist in floor moves, merchandising, display maintenance, and housekeepingAssist in completing price changes within the boutiqueHelp solve problems and make informed decisions that affect the service, and productivity of the receiving areaComply with all company policies and proceduresParticipate in store meetings and training seminars as necessaryAny other tasks as assigned from time to time by any managerQualificationsMinimum of 1 years of experience in luxury retail industry, management preferredPrevious retail stock/shipping/receiving experienceAbility to lift up to 50 lbsBe a team player and demonstrate ability to lead projects, tasks, etc.Be assertive, dynamic and always have a "can do" and positive attitudeBe expertly groomed at all times as appearance must be able to reflect our company and storeAbility to handle receiving operations and manage stock levels effectively, including proper handling of merchandiseStrong interpersonal, communication, organization and follow-through skillsAbility to process information and merchandise through computer systemAbility to adjust priorities and manage time wisely in a fast-paced environmentAbility to operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, and all other office equipmentAbility to work varied hours/days, including nights, weekends, and holidays as neededPhysical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth aboveDiptyque is committed to diversity in all its forms and considers each application carefully.