Call Center Agent

About Strive Global Events At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression. About the Role We are seeking a motivated and customer-focused Call Center Agent to join our team in Atlanta, GA. In this role, you will serve as a key point of contact for clients, customers, guests, and internal teams by providing friendly and professional assistance over the phone. This entry-level opportunity is ideal for someone who enjoys communicating with people, answering questions, resolving basic concerns, and contributing to a fast-paced team environment. Paid training and ongoing support are provided. Responsibilities * Answer incoming calls and assist customers, clients, and guests with questions and service-related requests * Provide clear and accurate information regarding company services, events, schedules, and general inquiries * Handle customer concerns professionally and work to provide timely resolutions * Document customer interactions, requests, and follow-up information accurately * Make outbound calls when needed to confirm information, appointments, event details, or customer requests * Transfer calls and escalate complex questions or concerns to the appropriate team member * Communicate with internal departments to coordinate customer needs and provide accurate updates Minimum requirements: Qualifications * High School Diploma or equivalent required * Customer service, hospitality, retail, or call center experience preferred but not required * Strong communication and interpersonal skills * Friendly, dependable, and professional demeanor What We Offer * Competitive weekly pay * Paid training and ongoing support * Opportunities for advancement * Supportive and team-oriented work environment * Hands-on experience with events and customer engagement

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