PROBATION/PAROLE MANAGER - DAVIDSON COUNTY - 10272026-82287

State of Tennessee Job Information Opening Date/Time 10/27/2026 12:00AM Central Time Job Information State of Tennessee Job Information Opening Date/Time 10/27/2026 12:00AM Central Time Closing Date/Time 11/09/2026 11:59PM Central Time Salary (Monthly) $5,151.00 - $6,437.00 Salary (Annually) $61,812.00 - $77,244.00 Job Type Full-Time City, State Location Nashville, TN Department Correction LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, DAVIDSON COUNTY This position is District 40, Community Supervision, Davidson County. A Motor Vehicle Records (MVR) screening will be conducted prior to employment. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of full-time professional level experience in one or more of the following: probation/parole, counseling, social work, investigative, or law enforcement. Substitution of Experience for Education: Full-time relevant professional experience in one or more of the following: probation/parole, counseling, social work, investigative, or law enforcement may be substituted for the bachelor's degree requirement on a year-for-year basis. Substitution of Graduate Course Work for Experience: Graduate course work credit received from an accredited college or university in social science, behavioral science, criminal justice, criminology, social work, and/or law may substitute for the required experience to a maximum of two years (e.g., an additional 36 graduate quarter hours in one or a combination of the above-listed fields may substitute for one year of the required experience). Necessary Special Qualifications: Be willing to and able to qualify with, carry, and use assigned weapons; Be at least eighteen (18) years of age on the date of application; Be a citizen of the United States; Have a good moral character, as determined by investigation; Complete a criminal history disclosure form in a manner approved by the appointing authority; Agree to release all records involving their criminal history to the appointing authority; Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; Have no conviction for a felony or any domestic assault convictions or have been discharged under any other than honorable conditions from any branch of the United States armed forces; Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position; Submit to and pass a pre-employment screening test for use of illegal drugs; Possess a valid motor vehicle operator's license at the time of appointment; Upon appointment, successfully complete all additional prescribed course of instruction at the Tennessee Correction Academy and any and all on-line training. Overview The Probation/Parole Manager (PPM) serves as a frontline supervisory leader within the Tennessee Department of Correction (TDOC), Division of Community Supervision. This position is responsible for directing, guiding, and supporting Probation/Parole Officers assigned to the district office, ensuring that supervision practices align with state law, judicial directives, and agency policy. The PPM oversees daily operations, evaluates staff performance, ensures documentation quality, and promotes an office culture centered on accountability, professionalism, and evidence‑based practices. Regular fieldwork and supervisory engagement are required, including ride alongs, home and community visits, and observation of officer interactions with justice involved individuals. Managers must maintain readiness to support enforcement functions, respond to critical incidents, and ensure public safety while reinforcing rehabilitation‑focused practices. The ideal candidate demonstrates strong leadership, sound judgment, advanced communication skills, and a deep understanding of effective community supervision strategies. Responsibilities Leadership, Staff Supervision, and Office Management Provide direct supervision, coaching, and support to assigned Probation/Parole Officers, ensuring consistent implementation of TDOC policies and supervision strategies. Assign and balance caseloads, monitor officer workload, and evaluate productivity to promote efficient operations and effective supervision outcomes. Conduct regular reviews of officer documentation, including case notes, violation reports, assessments, correspondence, and investigations, ensuring accuracy, clarity, and timeliness. Lead staff meetings, provide operational guidance, and communicate agency updates, expectations, and priorities. Support new employee onboarding, monitor probationary progress, and provide consistent feedback throughout training and skill development. Oversight of Offender Supervision and Case Practices Ensure officers apply validated risk and needs assessment tools correctly and consistently to support appropriate supervision intensity and case planning. Review and approve violation reports, graduated responses, warrants, and recommendations submitted to courts or parole authorities. Provide guidance on complex cases, elevated risk concerns, crises, or compliance issues requiring managerial oversight. Maintain readiness to assist with or observe field operations, including field contacts, curfew checks, searches, and other enforcement‑driven tasks. Investigations, Documentation, and Reporting Review pre‑hearing, pre‑sentence, and pre‑release investigations prepared by officers, ensuring quality, completeness, and alignment with risk factors and needs. Ensure all offender records and management documentation are maintained accurately, professionally, and in accordance with TDOC standards. Oversee office compliance with timelines for monthly reports, case activity totals, and required documentation submissions.Manage high‑profile, sensitive, or media‑interest cases, ensuring timely communication with district leadership and proper adherence to policy. Risk Assessment, Rehabilitation Planning, and Quality Assurance Reinforce evidence‑based practices through coaching and support, ensuring officers use motivational interviewing, case planning techniques, and supervision strategies that promote desistance and pro‑social behavior. Monitor the quality of risk assessment administration and case plan development, providing corrective feedback and guidance as needed. Evaluate overall office outcomes, including compliance rates, recidivism factors, and program participation, and implement improvement strategies when appropriate. Compliance, Enforcement, and Public Safety Ensure officers respond to non‑compliance using structured, graduated interventions aligned with policy. Approve and support enforcement actions when risk to public safety or continued non‑compliance warrants formal intervention. Provide leadership during critical incidents, emergencies, or situations requiring elevated supervisory response. Promote safety‑focused supervision strategies that reduce future criminal behavior and enhance community stability. Interagency and Community Collaboration Serve as the primary liaison with judges, court staff, attorneys, law enforcement agencies, treatment providers, victims¿ services, employers, and community partners. Support officers in navigating interstate compact requirements, multi‑jurisdictional correspondence, or supervision transfers. Represent TDOC professionally in court hearings, community meetings, and administrative discussions. Promote collaborative and trauma‑informed working relationships among staff and stakeholders. Professional Standards, Office Culture, and Employee Wellness Foster a respectful, supportive, well‑structured office environment that aligns with TDOC values and expectations. Promote employee wellness, resilience, and open communication; identify signs of burnout or safety concerns and intervene appropriately. Uphold ethical conduct and ensure compliance with workplace discrimination, harassment, and civil rights policies. Model professionalism, accountability, and integrity in all supervisory and operational duties. Competencies (KSA's) Competencies Directs Work Drives Results Manages Conflict Plans and Aligns Resourcefulness Knowledges Administration and Management Clerical Customer and Personal Service Law and Government Public Safety and Security Skills Complex Problem Solving Coordination Active Listening Critical Thinking Monitoring Abilities Auditory Attention Deductive Reasoning Information Ordering Speech Clarity Problem Sensitivity Tools & Equipment Personal Computer Telephone Fax Machine Printer Copy Machine #J-18808-Ljbffr State of Tennessee