Senior Service Technician

Location New York, New York, United States Job Type FULL TIME Workplace ON SITE Department Corporate Experience 3 to 5 Years, 6 to 10 Years, 3-5 yrs Contract INDEFINITE Alliance Security is a New York Tri-State leader providing Engineering, Installation and Service/Repair of high-end security systems and solutions for a premier portfolio of clientele. Alliance Security is currently looking to fill the position of Senior Service Technician. The role will perform a wide variety of duties and responsibilities which consist of coordinating, planning, and installing video surveillance technologies - CCTV, and access control security technologies. This position will report to the Manager of Installation Services - Alliance Security. Responsibilities Install or service new and existing security systems, including Web-Based and Cloud-Based Security and CCTV Systems Test, adjust, and troubleshoot security systems and related equipment/hardware Ability to test and troubleshoot low-voltage continuity issues Resolve Firewall Configurations/Networking System Developments Handle various emails, phone calls from other team members and the management team, work orders, paperwork, and perform job planning activities Make recommendations for security system enhancements Act as liaison between client and Manager of Installation Services Assist the service department as needed Excellent Customer Service and Time Management Skills Update and manage CRM software to document installation/service activities Requirements Bachelor's or Technical Degree preferred Minimum of two (3) years' experience in the security technology industry Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles, and network devices Successfully maintain certification training; AMAG, Genetec, LenelS2, Exacq, Brivo & Eagle Eye Strong fundamentals of networking technologies and Information Technology principles Flexible schedule and ability to work weekends and overtime OSHA 40 Required Possess a valid driver's license and be willing to drive a company-provided commercial vehicle. Will maintain vehicle at residence and commute to/from job locations Benefits & Compensation Pay Rate USD 80,000 - 85,000 Medical Insurance Life Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays 401K Plan #J-18808-Ljbffr Alliance