Shipping Coordinator

Job Opportunity: Delivery Coordinator

Mountlake Terrace, Washington, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Mercury Pharmacy Services, a Guardian Pharmacy, has an exciting opportunity for you to join our rapidly growing team in Mountlake Terrace, WA.

Why Mercury Pharmacy Services? We're reimagining medication management and transforming care.

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Compensation: $20 - $21 an hour

Schedule: Variable schedule requires weekend work

Under the direction of Management, the Delivery Coordinator supports the efficient, accurate and timely delivery of medications to facilities. Ensures customer service standards are met for facilities and patients we service.

Attributes Required:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions:

• Coordinate delivery preparation to ensure accuracy and completeness of orders prior to departure.
• Support delivery drivers to deliver correct patient medications to facilities in a timely manner.
• Serve as subject matter expert and departmental resource in Pharmacy operating systems and workflow.
• Independently troubleshoot, research, and resolve delivery issues using operational and system knowledge.
• Scan prescriptions into totes to ensure accurate toting and secure handling of medication.
• May assist in optimizing delivery routes to improve efficiency and service levels.
• May monitor vehicle maintenance and inspection records; notify supervisor of any required repairs or servicing.
• Comply with all Federal and Company privacy regulations regarding safeguarding of patient information.
• Serve as a backup delivery driver as needed.
• Exhibit a professional and respectful demeanor when interacting with customers.
• Collaborate with team members and other functional areas to ensure smooth and efficient workflow.

Education and/or Certifications:

• High School Diploma or GED
• Driver's License
• Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain)

Skills and Qualifications:

• 1+ years of related experience (advanced degree may substitute for experience)
• Knowledge of routing and training drivers
• Proficient in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

• Requires travel by ground
• Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

Compensation & Financial:

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only):

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing:

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off:

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference:

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.