Cloud Systems Administrator

SCHEDULE: Full-time; Exempt. Typical hours are Monday-Friday (8:00 am – 5:00 pm) on-call nights/weekends as needed.

LOCATION: Hills Bank Campus 

BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!

ACCOUNTABILITIES:

• Cloud Systems Administration
  • Engineer, implement, and support Microsoft 365 and Azure solutions: In coordination with the IT security office, design secure and scalable architectures for Exchange Online, Teams, Intune, Entra, and Copilot, etc.; configure systems for compliance, data protection and a high level of resiliency.
  • Collaborate with internal teams and external vendors: Partner with product owners of other systems (cloud or non-cloud; internal or external) to assure interoperability and resiliency across all platforms and systems.
  • Maintain regulatory compliance with banking standards (e.g. FFIEC, FDIC, GLBA): Work with risk, audit and compliance teams to assure maintenance of regulatory requirements on IT systems.
  • Ensure availability and recoverability of cloud systems and applications: Monitor system health and performance using Azure Monitor and other tools; implement robust backup and disaster recovery strategies, including regular testing of recovery procedures.
  • Lead or support migration projects from on-premises to cloud environments: Develop migration plans, assess dependencies, and execute phased migrations with minimal business disruption; validate post-migration performance and security.
  • Provide Tier 2 support for cloud-related issues: Troubleshoot complex problems involving identity, networking, and application integration; escalate to vendors when necessary and ensure timely resolution.
  • Ensure cloud system and application security: Working with the IT security team who are responsible for implementation of security baselines, conditional access policies, and conduct vulnerability assessments; remediate findings promptly and maintain compliance with industry standards.
• Service Delivery Fundamentals
  • Maintain comprehensive documentation: Create and update architecture diagrams, operational procedures, and troubleshooting guides to support knowledge sharing and continuity.
  • Work with a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.
  • Promote strong cross-functional collaboration with IT, risk, compliance, legal, facilities, project management, and business units to ensure business needs and continuity are integrated into all aspects of service delivery decision-making.
  • Facilitate regular communication and coordination across departments to ensure cohesive execution of business requirements.
  • Drive continuous improvement by identifying opportunities to optimize performance, reduce costs and/or add business value.
  • Participation in on-call, after-hours support rotation.
  • After hours/weekend availability for scheduled maintenance activities.
• Other duties as assigned

EDUCATION AND SPECIAL REQUIREMENTS:

• Associate's degree or four to seven years of Systems Administrator experience; or equivalent combination of education and experience.
• 3–5+ years of experience administering Microsoft 365 and/or Microsoft Azure environments.
• Advanced knowledge of Microsoft technologies.
• Proven experience designing and executing cloud migration strategies.
• Experience with cloud-based services (Microsoft 365, Azure, AWS, AI, public/private cloud).
• Strong understanding of identity and access management, conditional access, and security best practices in cloud environments.
• Familiarity with PowerShell scripting for automation and administration.
• Experience with hybrid environments and Active Directory synchronization (e.g., Entra Sync).
• Experience working with incident tracking/ticketing systems.
• Excellent troubleshooting, oral, and written communication skills.
• Ability to gather, interpret, document, and evaluate system requirements.
• Initiative to learn about new technologies, hardware, and software products and how new services would benefit the company.
• Valid driver's license.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABILITY