Residential Manager

Job Description

What You'll Do

As Residential Manager with Easterseals New York (ESNY) in Rochester, you will report to the Program Director and provide oversight for students with intellectual and developmental disabilities who reside in one of two residences and attend school on the ESNY Kessler Center campus. You will coordinate care plans, manage staff, and ensure a safe and supportive environment that supports all residents' needs.

Your responsibilities will include:

• Supervising, evaluating, and monitoring community living residences and staffed programs (including home visits a minimum of two times per month).
• Developing and monitoring individual treatment plans, including scheduling and coordinating appointments as necessary.
• Ensuring resident participation in integrated community activities on a regular basis.
• Providing direct care services to assist residents in meeting their personal care needs, including toileting, when necessary.
• Participating in client-centered conferences and team, agency, staff, and other meetings as requested.
• Establishing and maintaining relationships with consultants who provide therapeutic services to residents.
• Implementing and monitoring program budgets.
• Ensuring compliance with state certification/licensing standards, agency policies, other governing agencies' guidelines, and contractual obligations.
• Ensuring compliance with documentation requirements including status of program goals and objectives, resident activities, monthly fire drills, incidents, monthly financial reports, etc.
• Providing emergency on-call services when needed.

You're a great fit for this role if you have:

• A Bachelor's degree in Human Services or related field.
• Experience working with individuals with intellectual and developmental disabilities in a residential setting (ideally 4+ years).
• Willingness to provide services to people with challenging behavioral issues which may include verbal assault; physical aggression; and inappropriate sexual comments, gestures, and/or acts.
• Administrative and supervisory experience (preferred).
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Strong organizational skills.
• Proficiency in Microsoft Office Suite.
• Valid Driver's license.

• Compensation: $62,354 Per Year
• Benefits:
  • Health insurance (Medical, Dental, Vision)
  • Paid time off (Vacation, Sick, Floating)
  • Retirement plan (403b)
  • Flexible Spending Account (FSA)
  • Commuter Benefits
  • Life/Accident insurance
  • Short-term Disability Insurance
  • Long-term Disability Insurance
  • Employee Assistance Plan (EAP)

Who We Are

The mission of Easterseals New York is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. We provide exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. In Rochester, NY, we operate The Kessler Center, an approved private special education (853) school offering both residential (CRP) and day placements for students with developmental disabilities. The Kessler Center is an available option for school districts seeking an out-of-district placement for students who need an alternative educational path due to their developmental disabilities. The Kessler Center has broad expertise working with students across the entire range of developmental disabilities, including autism spectrum disorders, as well as with children who struggle with behavioral challenges. In addition to The Kessler Center, we operate a dayhab program and provide respite care.

Easterseals New York joined The Fedcap Group in 2015.


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The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. We are an EOE employer committed to diversity.

About Us

Mission : Easterseals New York's mission is to spread help, hope and answers.


Easterseals New York operates programs that enable those with special needs to achieve equality, dignity, and independence in their own communities. It provides exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. We change the way the world defines and views disability by making profound, positive differences in people's lives every day. Easterseals has been an American Institution since 1919.


Easterseals New York joined The Fedcap Group in 2015.



Website: