Director of School Operations

Job Description

Job Description

Title: Director of School Operations. 

Supervisor: CEO 

Department: District 

Classification: Exempt 

Contract Length: Full-Time – Year-Round (260 Days) 

Founded in 2000, the Milwaukee Academy of Science is a K4-12th grade independent charter school serving almost 2,000 scholars at its two campuses. The mission of MAS is to graduate students prepared to compete successfully at the post-secondary level. African American students comprise 99% of the student body and over 97% of students qualify for free or reduced meals. Regardless of student background and external factors, MAS maintains the expectation that students should be on grade level and proficient on state assessments. 

Job Summary: 

The Director of School Operations reports to the CEO and works directly with the CAO (functional supervisor), Director of Facilities, Principals and department leaders to ensure effective and efficient internal school operations. This is a critical role as this person ensures all non academic aspects of the school and district are operating with excellence so that the Academic Teams and staff can focus on student learning. 

I. Position Relationships: 

Reports to: CEO 

Direct Reports: Operations Manager, Transportation Coordinator, additional security/operations support positions including after school staff, Main Campus Receptionist, Technology Integration Manager, Arrival and Dismissal Teams 

Coordinates with: CAO, Principals, Director of Facilities, Human Resources 

II. Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

III. Position Responsibilities: 

A. Oversee School Team Operations 

• Management of arrival and dismissal processes and associated staff 
• Is the point person to ensure school operations and AAs have the systems in place to meet attendance goals.   
• Management of Food Service Program
• Oversee and set a vision for, and develop a team that will overseeing all facets of school operations across the district 
• Ensure every school achieves its key operational outcomes for the school year including attendance 
• Oversee budgeting, staffing, and strategic planning across the operations team 
• Oversee all facets of school operations and our drive to make them excellent 
• Enrollment and attendance: in collaboration with the Chief Strategy Officer and Parent Engagement Coordinator, ensure that all MAS schools are consistently fully enrolled and are in compliance with all local, state, federal requirements. 
• Drive teams to meet our goal schools meeting 94.0% daily average attendance. 
• Ensure all campuses are safe, secure, clean, cost effective, and fully operational at all times. 
• All facilities should have a professional look and be bright, inviting, and reinforce MAS’s values and beliefs. 
• All facilities are ready for the first day of school at least 1 week before scholars arrive 
• provide oversight and support to the school based operations teams around effective data management, ensure that strong practices are in place for the collection and accurate recording of all student data 
• Ensure food services, transportation, school safety, and certifications enable all students to be fully present and engaged in schools. 

B. Other responsibilities 

• Supervisory responsibilities for Transportation Coordinator and District Operations 
• Coordinator. Functional supervisory responsibilities for academy specific operations coordinator 
• Oversight and management of the District’s front office to include staffing, customer service of guests, procedures and mail acceptance and delivery 
• Ordering non-capital school supplies 
• Management and ordering of school uniforms 
• Responsible for coordination of space allocation for partners and after school/summer programs 
• Lead and coordinate annual registration events 
• Coordinates K-12 space allotment, usage, and internal signage 
• Coordinates event set up 
• Ensures safety plan, drills, compliance 

IV. Position Requirements 

• Three to five years of experience managing and leading a team in a school setting 
• A master’s degree in education or a related/relevant field (preferred)
• Strong management, strategy, operations and communication skills with an ability to build relationships with all stakeholders to advance the school’s mission 
• Proven track record of setting goals, action plans and achieving results, even through challenges