Community Outreach Specialist

Life Insurance Community Outreach Specialist Salary $36.60 - $61.15 Hourly Location Government Center, MN Job Type Regular Full-Time Department Community Corrections Opening Date 08/05/2026 Closing Date 8/18/2026 11:59 PM Central FLSA Non-Exempt Hours of Work Rotating Shifts - Some Weekend Shifts Union Employee's Association Description Benefits Questions Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being. We don’t just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential. Join us, and you’ll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community. Minimum Qualifications Of Education And Experience Expected starting salary is $36.60 to $48.88. Full salary is $36.60 to $61.15. Bachelor’s degree from an accredited college or university and two (2) years of related experience. OR Master’s degree from an accredited college or university. Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years. Nature of Work POSITION SCHEDULED FOR 12:00PM - 10:00PM, FOUR (4) DAYS PER WEEK Under supervision of the Program Manager, works collaboratively as a liaison with criminal justice partners, and behavioral health providers to ensure community members needs are most appropriately addressed. Will work in consultation with the Mental Health Professional to provide assessments, interventions, and connections to stabilization services to clients in the community who are in crisis. Works collaboratively with law enforcement and medical professionals to ensure that individuals get connected to the resources they need within the community while reducing their interactions with the criminal justice system. Will work collaboratively with both our internal and external stakeholders to build our mobile crisis and behavioral health continuum of care. This position may work varying hours, including nights, weekends, holidays, and on-call as needed. Works within a multi-disciplinary team setting. Acts as a role model for other staff. Promotes respectful communication and conflict resolution strategies. Works in a capacity to reach marginalized populations within the community to provide services, supports, and applicable resources. Supports a diverse, respectful, and inclusive workplace. Examples of Work Responds to calls and scenes in the community either with or without law enforcement, to provide assessment and de-escalation of mental health and/or chemical health situations Works varied shifts to include weekends, nights, and holidays as needed for mobile crisis response. Provide mental health crisis screenings and assessments in the community. Provides referrals to community resources, answers questions and provides follow up support to clients. Ensures that individuals are connected to the resources and level of care they need. Develops and implements crisis treatment plans to assist clients who require interventions including stabilization services. Delivers short-term, intensive, and culturally responsive mental health services to support clients and their families in managing immediate stressors. Helps them identify and utilize available resources and strengths, aiding individuals in crisis to return to their baseline level of functioning. Gathers data for reporting purposes and complies with accurate billing and time reporting submission requirements. Builds partnerships with internal and external stakeholders to expand our community’s mental health and substance use continuum of care Works within multidisciplinary team and participates in regular case consultation Performs related work as assigned Knowledge, Skills And Abilities Thorough knowledge of disparity and disproportionality Thorough knowledge of the social sciences Thorough knowledge of the principles of social work Thorough knowledge of community resources Thorough knowledge of social and economic problems Knowledge of motivating factors of human behavior Knowledge of the dynamics of victimization and the root causes of violence Knowledge of trauma-informed practices Knowledge of the criminal justice system, including victim rights Knowledge of therapeutic and strength-based approaches Knowledge of and sensitivity to victim issues, victim needs Knowledge of agency policies Knowledge of data practices and confidentiality Skill in verbal communication, public speaking, writing and recording of information and data Skill in the use of computers and technology Skill in individual and community advocacy Ability to lead, mentor and train other staff Ability to understand individual and family needs with empathy and objectivity Ability to exercise good judgment in recommending possible solutions for individual and family needs and when utilizing conflict management and advocacy skills Ability to establish and maintain effective working relationships with clients, co-workers, public officials and citizens of the community Ability to organize efficiently and keep records systematically Ability to work independently and to recognize when supervision is needed Ability to work with diverse populations Ability to serve as a liaison to community resources Ability to drive an automobile Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties. Physical Demands and Work Environment: Office environment X Outdoors environment X Sitting X Standing, walking, reaching, pulling, climbing, X Push or lift up to 25 pounds X Typing, Data entry X Talking, hearing X Operate vehicle X Accommodation (bring object into sharp focus) X Distance vision (far acuity) X Close vision (near acuity) X Sedentary (exert up to 10 pounds of force) X An Equal Opportunity Employer Additional Considerations This is a Rochester, MN based position and is not remote eligible at this time. International relocation or international remote working arrangements (outside of the US) will not be considered. Applicants for this position must be currently authorized to work in the United States. Olmsted County does not sponsor applicants for this position. Provisional employees are eligible for benefits if employment is projected to be 12 months or longer and work at least 40 hours per pay period. This document is a brief Summary of Benefits for Olmsted County Employees on the Paid Time Off Program. Paid Time Off Employees over .5 FTE accrue Paid Time Off (PTO) based on their length of service as follows: First year to 5 years of service - accrue up to 23 days 6 to 10 years of service - accrue up to 25 days 11 to 15 years of service - accrue up to 27.5 days 16 to 20 years of service - accrue up to 30 days 21 to 26 years of service - accrue up to 32.5 days Over 26 years of service - accrue up to 35 days Employees begin accruing PTO on their first day of work and can use it as soon as accrued with supervisor approval. Flexible Time Leave All regular, full-time employees and part-time employees who are scheduled to work at least twenty (20) hours or more per week on an ongoing basis shall receive up to 28 hours (prorated by FTE) of paid FTL at their regular base pay each calendar year. Commencement of Employment # of FTL Hours Between January 1 and June 30 28 Hours Between July 1 and August 31 16 Hours Between September 1 and November 30 8 Hours Between December 1 and December 31 0 Hours Paid Holidays Olmsted County Recognizes The Following Legal Holidays New’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve (4 hours when December 24th falls on a Monday – Thursday only), Christmas Day Employee Health And Insurance Benefits Health Insurance The self-insured Olmsted County Employees’ Health Plan is administered by Medica. Under the plan, eligible employees and their dependents have access to all providers in the Medica Health Plan Solutions network, including Mayo Clinic and Olmsted Medical Center. The plan offers a comprehensive preventive care program to help protect the health of employees and their dependents, 80% co-insurance on most services (after deductible) and access to Nice Healthcare, which offers no-cost virtual and in-home appointments, labs, x-rays, and more. There is a base in-network deductible of $1,500/person, $4,500/family with the opportunity to earn a reward to lower the deductible to $500/person, $1,500/family. The in-network out-of-pocket maximum is $3,000/person, $6,000/family for those who earn the reward. Coverage is available for employees and their eligible dependents. The Monthly Rates For Healthcare Coverage Are As Follows Health Insurance Rates Single health coverage monthly cost to the employee is $110.00 per month or $55.00 per pay period. Employee Plus Children monthly cost to the employee is $500 per month or $250 per pay period. Employee Plus One coverage monthly cost to the employee is $546.00 per month or $273.00 per pay period. Family coverage monthly cost to the employee is $690.00 per month or $345 per pay period. Nice Healthcare Nice Healthcare is an additional healthcare option for employees on our health plan. The plan includes virtual and in-home care, primary care, convenient medication delivery, lab work and diagnostics, and comprehensive family care. There is no premium to the employee. Coverage is available for employees enrolled in the health plan and their eligible dependents (even if not enrolled in the health plan). Prescription Drug Plan The Olmsted County Employees’ Health Plan prescription drug benefit is part of the health plan and is administered by Alluma. Covered prescriptions are based on the Alluma Advantage Formulary. The plan contracts with Express Scripts to provide a national network. This allows members to receive prescriptions conveniently at home, or across the country, for the same co-insurance amount. Prescription co-insurance is 25% or 40% depending on whether the prescription is formulary or non-formulary, with the opportunity to lower co-insurance through mail order. Prescriptions are subject to minimum and maximum charges. Both retail and mail order prescriptions apply toward an annual $2,400/person or $4,800/family out of pocket limit. Dental Insurance The Olmsted County Dental Plan is self-insured and administered by Delta Dental. Coverage includes Diagnostic & Preventive Services – 100%; Basic Services - 80%; Major Restorative Services - 50%; and Orthodontics - 50%. Lifetime maximum for Orthodontics is $1,500 per eligible dependent child. Diagnostic and Preventive Services do not apply to the yearly individual maximum benefit of $1,500. There is a $50 deductible per family member per year, with a maximum of $150 per family. The deductible does not apply for Diagnostic and Preventive Services. Coverage is available for employees and their eligible dependents. Single dental coverage monthly cost to the employee is $14.00 per month. Employee Plus One coverage monthly cost to the employee is $25.00 per month or $12.50 per pay period. Family coverage monthly cost to the employee is $56.00 per month or $28.00 per pay period. Life Insurance The County paid Basic Life Plan is group term guaranteed issue life insurance up to two times employee’s annual salary rounded to the nearest $1,000 to a maximum of $300,000. Olmsted County pays 100 percent of enrolled dependent coverage costs for the following life benefits: Spouse: $2,000 Children up to age 26: $1,250 Vision Insurance Olmsted County offers insurance for vision correction materials through EyeMed. Benefits include discounts on frames, lenses, and contacts. Coverage is available for employees and their eligible dependents. Voluntary Life Insurance The cost of employee and spouse Voluntary Life Insurance coverage is determined by age and the amount of coverage. This coverage would be in addition to what employees receive under the Basic Life Plan. New employees who enroll within 30 days of eligibility may select up to $250,000 in life insurance coverage and up to $50,000 for their spouse without answering any health questions. Employees may apply for additional life insurance in $5,000 increments up to a maximum of $500,000. Spouses may apply for additional life insurance in $5,000 increments up to a maximum of $250,000. New employees can also elect child life insurance without having to answer any health questions. The cost of life insurance is $1.30 per month, regardless of the number of children covered. The coverage amount is $10,000 per child. PERA Life Insurance Employees can purchase guaranteed issue group term life insurance coverage through the Voluntary Group Life Plan with the National Conference on Public Employees Retirement Systems (NCPERS) in which Olmsted County is a participant. It is underwritten by The Prudential Insurance Company of America and administered by Member Benefits. Cost is $16.00 per month with no medical questions asked. Minnesota Paid Leave The County participates in the Minnesota Paid Family Leave program. This provides partial income replacement to employees needing time off for covered conditions, including serious health conditions, bonding, or to care for a family member. Long Term Disability Insurance The County provides 40 percent pay replacement coverage at no cost to the employee. Employees have the option to purchase an additional 26 2/3 percent pay replacement coverage for a total of 66 2/3 percent. Long-term disability benefits are effective on the first of the month following 30 days of service. The plan has a 90-day elimination period before benefits may be payable. Employee Assistance Program AllOne Health, Olmsted County’s Employee Assistance Program (EAP), is a confidential service to help employees and their families address work and life issues. Online and telephone resources are available 24/7/365. Flexible Spending Accounts Employees have the option of using one or both flexible spending accounts provided through Olmsted County to pay for out-of-pocket health care expenses and day care expenses with pretax dollars. Health Care Spending Account limit is $3,400. Dependent Care Spending Account limit is $7,500. Blood Assurance Program A Volunteer Blood Donor Program through Mayo Clinic Blood Bank is available to employees. It covers the employee and family for all red blood cell products. Workers Compensation All employees are covered by Workers Compensation insurance while performing County business. Retirement Olmsted County and employees pay into the Public Employees Retirement Association (PERA) as follows: General Plan: Employee Share is 6.50%, County Share is 7.50% Police & Fire Plan: Employee Share is 11.80%, County Share is 17.70% Correctional Plan: Employee Share is 6.83%, County Share is 10.25% General Plan members pay into both PERA and Social Security. Deferred Compensation Plans Olmsted County employees may choose to participate in Deferred Compensation Plans (457 Plans) offered through: VOYA Financial, Nationwide Retirement Solutions, and Minnesota Deferred Compensation Plan. Years of Service Awards Olmsted County recognizes employees for milestones in their years of service (5, 10, 15, 20, 25 and above). Direct Deposit All employees are paid bi-weekly. Employees’ paychecks are electronically deposited directly into employees’ bank accounts, avoiding situations like late checks or inconvenient trips to the bank. United Way Donation If an employee requests, the County will deduct contributions to United Way through payroll deduction. Staff Development Program The Staff Development Program offers courses online and in the classroom. The purpose is to train and retain employees through educational opportunities. Tuition Reimbursement Olmsted County offers tuition reimbursement for college courses of 80% or $3,000 (whichever is less) per year with prior approval from supervisor and Human Resources for job-related courses. Olmsted County has partnered with Saint Mary’s University to offer unique career advancement, degree completion, and professional development opportunities at a discounted rate. To learn more about the partner scholarship and Saint Mary’s bachelor's completion, master’s, doctoral, or graduate certificate programs visit the Olmsted County partner page. As a Local Government, Olmsted County is a qualified employer for the Public Service Loan Forgiveness Act. Go to StudentAid.Gov to learn more about this program and see if you qualify. Savi Loan Forgiveness Olmsted County has partnered with Savi, a trusted financial wellness resource to support your student loan journey. Savi has three different support plans - DIY, Essential, and Pro. As an Olmsted County employee, you can receive Savi Essential (typically $70) for free or Savi Pro for $80 (typically $150). Credit Union Employees are invited to join the First Alliance Credit Union. For more information, call the Credit Union at View phone number on click.appcast.io or View phone number on click.appcast.io. Parking/Transit Plan Parking for Government Center employees is available employee parking lots. The County supports public transportation. Employees who ride the bus to and from work and during work hours are offered subsidized bus passes. Jury Duty Employees required to report for jury duty or attend a trial in response to a subpoena will do so without loss of income. Employees will receive their regular pay during their court service. 01 I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score which may make me ineligible for further consideration in this recruitment process. 02 Bachelor’s degree from an accredited college or university and two (2) years of related experience. Master’s degree from an accredited college or university. No combination of related education and/or experience as listed above. 03 No experience Less than 1 year More than 1 year, but less than 2 More than 2 years, but less than 3 More than 3 years, but less than 4 More than 4 years, but less than 5 5 or more years 04 No experience Less than 1 year More than 1 year, but less than 2 More than 2 years, but less than 3 More than 3 years, but less than #J-18808-Ljbffr