Senior Manager - Quality Assurance and Fiscal Integrity

Job Description

Job Description

About Houston-Galveston Area Council

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day. 

We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.

What will I be doing?

The Senior Manager of Quality Assurance & Fiscal Integrity will lead the Quality Assurance and Fiscal Administration teams, along with related oversight functions for the Workforce Division. This role ensures compliance with federal, state, and local regulations and promotes best practices in quality assurance, audit, risk management, fraud detection, fiscal administration, and financial monitoring. The Senior Manager plays a critical role in maintaining the integrity, accountability, and effectiveness of our workforce programs and services.

• Leadership and Team Development:
  • Oversee and mentor a large team of quality assurance, compliance, fiscal, and monitoring professionals, fostering a culture of excellence, accountability, and continuous improvement.
  • Provide strategic direction, establish performance expectations, and ensure the team has the resources, training, and support needed to effectively carry out its responsibilities.
  • Develop and implement training programs to enhance team competencies, technical knowledge, and performance.
• Quality Assurance and Compliance:
  • Develop and implement comprehensive quality assurance strategies to ensure all programs and services comply with applicable laws, regulations, and guidelines, including those established by the Texas Workforce Commission.
  • Establish and maintain monitoring systems to regularly assess program performance, compliance, and fiscal accountability.
  • Identify opportunities for process improvement and implement corrective actions to address identified deficiencies.
• Risk Management:
  • Identify, assess, and prioritize risks associated with workforce programs, contracts, fiscal operations, and service delivery.
  • Develop and implement risk mitigation strategies aligned with industry best practices, including adherence to frameworks such as the "Red Book" (GAO's Government Auditing Standards) and the "Green Book" (Standards for Internal Control in the Federal Government).
  • Monitor emerging risks and recommend strategies to strengthen internal controls and organizational accountability.
• Fiscal Administration, Grants, and Billing Oversight
  • Provide leadership and oversight of fiscal administration activities supporting workforce programs, including program budgets, grants, billing, cash draws, expenditures, and financial reporting.
  • Oversee the development, monitoring, and reconciliation of workforce system budgets to ensure expenditures align with approved funding, program requirements, and contractual obligations.
  • Direct oversight of grant-related financial activities, including cash draws, grant reporting, expenditure tracking, and compliance with federal, state, and local funding requirements.
  • Oversee billing and reimbursement processes to ensure timely, accurate, and compliant submission of invoices, billing reports, and supporting documentation.
  • Ensure grant and billing activities are supported by appropriate documentation, internal controls, and financial procedures.
  • Monitor fiscal performance and identify variances, trends, and potential risks, recommending corrective action as needed.
  • Collaborate with finance, program, and grant management teams to ensure funding is properly administered and financial activities support program objectives.
• Audit and Financial Monitoring:
  • Plan and conduct internal audits to evaluate the effectiveness of controls, accuracy of financial records, and efficiency of operations.
  • Oversee financial monitoring activities to ensure fiscal integrity and compliance with funding requirements.
• Policy Development and Implementation:
  • Develop, update, and enforce policies and procedures related to quality assurance, compliance, and risk management.
  • Stay abreast of changes in relevant laws, regulations, and best practices to ensure organizational compliance and effectiveness.
• Stakeholder Engagement:
  • Collaborate with internal and external stakeholders, including program managers, finance teams, contractors, grant administrators, regulatory agencies, Board members, and committee members, to communicate quality assurance, compliance, fiscal, and risk management requirements.
  • Provide timely and strategic guidance to Board and committee members regarding program performance, fiscal activities, compliance matters, audit findings, risk exposure, and opportunities for improvement.
  • Prepare and present clear, accurate, and actionable reports, briefings, and recommendations for Board and committee meetings, senior leadership, and other key stakeholders.
  • Serve as a trusted resource to Board and committee members by translating complex operational, financial, grant, and compliance matters into concise information that supports effective oversight and decision-making.
  • Build and maintain strong relationships with internal and external stakeholders to promote transparency, accountability, collaboration, and continuous improvement across workforce programs and services.

Key Qualifications

In-depth knowledge of federal and state regulations governing workforce programs, including those administered by the Texas Workforce Commission.

• Familiarity with industry standards and guidelines, including the GAO's "Red Book" and "Green Book."
• Strong analytical skills with the ability to assess complex compliance issues and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to effectively interact with a diverse range of stakeholders.
• Proven ability to lead and develop high-performing teams.

Do you have…

• Bachelor’s degree in an applicable academic discipline or related field of study   
• 5 years of experience working with local government, nonprofit programs, schools, or in job-related duties  

Preferred Qualifications

• Bachelor’s degree in Business Administration, Public Administration, Finance, or a related field; a master’s degree.
• 10 years of experience in workforce development, public affairs, employer engagement, economic development, or a related field, with at least two years in a leadership or managerial role 
• Demonstrated experience in managing quality assurance and compliance functions within large, complex organizations, preferably within the public sector or workforce development programs.
• Relevant professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), or Certified Risk Management Professional (CRMP) are highly desirable.

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.

H-GAC is an equal opportunity/ADA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.

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