Busser - TAO Restaurant Las Vegas
Tao Group Hospitality
Busser Position
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Essential functions of the position include, but are not limited to:
- Anticipate and accommodate the needs of the guests.
- Maintain the general cleanliness and orderliness of the tables.
- Communicate the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
- Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
- Clear and reset tables, and clean table area, including banquettes, during service.
- Help ensure guest satisfaction through active participation in service.
- Maintain general cleanliness of stations and the entire venue.
- Comply with Department of Health and company sanitation standards.
- Properly set-up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:
- Responsible for making sure all tables and chairs/banquettes are clean and free of debris
- Sets tables with proper settings
- Wipes down chairs, tables, and banquettes
- Stocks side-stations with prescribed supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/or complete additional tasks as assigned.
Training requirements:
- Tao Group Hospitality in-venue busser training
Education/working knowledge:
- Previous hospitality experience.
- Previous busser experience.
- Previous experience in a high-volume restaurant/nightclub/lounge.
Skills / Physical Demands / Work Environment / Schedule:
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
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