SY 26/27 Office & Attendance Manager

Office & Attendance Manager

The Office and Attendance Manager is a school-based role responsible for creating a welcoming and efficient environment. The Office and Attendance Manager oversees the daily administrative operations of the school front office and manages the student attendance system. This position provides exceptional customer service to all members of the school community, ensuring a smooth experience through a high-stakes blend of customer service, data entry, and crisis management. The Office and Attendance Manager collaborates with the Director of Operations to ensure the office runs efficiently, the campus is secure, and student attendance data is 100% accurate for state funding and safety purposes.

Key Responsibilities:

• Ensure the main office is neat, organized, well-stocked with parent-facing materials, and fosters a welcoming atmosphere.
• Ensure the front desk is attended at all times and provide clear notifications to visitors when the space is temporarily vacant.
• Manage expectations of parents and visitors, scheduling appointments with leadership as needed.
• Manage inbound and outbound calls, create internal announcements, and answer phones, redirecting inquiries and relaying messages to staff efficiently.
• Maintain office supplies, process orders, and pass along requests. Ensure office equipment (copiers, fax machines, postage meters) function properly.
• Assist with special projects to improve school operations.

Visitor Management:

• Be the first line of defense for ensuring school safety is a top priority
• Require government-issued identification from all visitors
• Conduct instant screenings with IDs using the Raptor system
• Ensure all guests and visitors are properly signed into the visitors' log
• Print high visibility sticker badges with appropriate information (photo, name, destination, and timestamp)
• Ensure all guests return to the front office to properly sign out and return badges
• Conduct background checks for all school volunteers (school support, school events, field trips, etc.)

Attendance & Student Support:

• Participate in key steps outlined in the attendance playbook as directed by the Director of Operations (DO) and the Managing Director of Operations.
• Implement requested student record changes within the school's student information system (SIS), following the Data Team's guidance.
• Assist in processing transcript requests or deliveries as instructed by the SOM.
• Collaborate with the data and academic teams to prepare and distribute student report cards.
• Assist with tasks related to student health needs, following established protocols.
• Communicate key information from families to designated personnel (SPED, ELL, Nurse, Support Staff) as instructed by the DO.

Event & Logistics Support:

• Assist with coordinating school events as directed by the DO.
• Communicate transportation changes or requests directly with DO as instructed.
• Assist with emergency preparedness efforts as directed by the DO, which may include participating in drills and training sessions.
• Collaborate with security personnel to enforce and maintain a safe learning environment for all.

Additional Responsibilities:

• Assist with emergency preparedness efforts as directed by the DO.
• Assist in the scheduling of monthly safety drills, inspections, and training.
• Collaborate with security personnel to enforce and maintain a safe learning environment for all.
• Maintain the supply of uniforms and distribute them to families upon request.
• Assist in the processing, production, and distribution of memos, newsletters, etc.
• Submit all cash collections to the designated system (e.g., Square) as instructed by the Managing Director of Operations.
• Receive, distribute, and prepare incoming/outgoing mail & shipments.
• Respond to and support school level staff questions and concerns as appropriate.
• Assist in the planning and coordination of student and staff travel and events.

Qualifications

• High School Diploma required; Associate's or Bachelor's degree in Business Administration or a related field preferred.
• Minimum of 5 years of progressive office experience, with at least 3 years demonstrably successful in a fast-paced school environment. Prior experience in a K-12 setting is a significant advantage.

Additional Information

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• The person in this position needs to be able to move about inside and outside the school or office throughout the workday.
• The candidate is expected to attend conferences, meetings and training sessions both virtually and in person within the Region.

Work Environment:

• Reports to work Monday-Friday.
• Typical school or office environment with frequent interruptions.

Travel Requirements:

• Ability to travel to work location.

Compensation and Benefits:

Salary is based on years of experience, educational background, and level of expertise.

As a full-time KIPP Kansas City employee, you are eligible to participate in all KIPP Kansas City benefit plans. We offer a comprehensive range of benefits with competitive rates, including medical, dental, and vision options, as well as life insurance, fertility, and disability plans.

KIPP Kansas City is committed to the professional growth and development of our staff. We provide numerous opportunities for advancement, ongoing professional development, and leadership training to help you achieve your career goals.

KIPP Kansas City provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Selection Process:

Our application process is grounded in equity and fairness, ensuring a just and unbiased selection process. Below is our standard selection process for regional roles:

Application Submission + Resume Review

Phone or Video Interview

If Applicable (Sample work or Performance Task)

Committee Interview(s)

1:1 Chat w/Hiring Manager

Reference Check

Offer Terms