Health Plan Analyst

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) Senior Care facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What is PACE?

At Piedmont Health Senior Care, we are dedicated to enhancing the lives of seniors in our community through our Program of All-inclusive Care for the Elderly (PACE). We help seniors maintain their independence and continue living at home for as long as possible. We achieve this by offering comprehensive, personalized healthcare and related services, all tailored to the unique needs and aspirations of each senior we serve.

Our approach is unlike any other healthcare plan! PACE emphasizes a participant-centered strategy, focusing on providing the right care and services that best support each participant's unique needs and goals. We integrate and coordinate all aspects of care, leveraging a team of dedicated doctors, nurses, therapists, dieticians, and other specialized professionals who work together as a care team to manage and address the complete health needs of each.

Job Title -Health Plan Analyst 

Department -  PACE

Reports to -  Health Plan Director

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position:  The primary responsibility of the Health Plan Analyst is to assure compliance with health plan regulations on contracting (including authorizations) and data submissions. 

• Work Location: 2525 Meridian Parkway, Suite 400, Durham NC, 27713
• Work Schedule: Monday through Friday, 8:00am - 5:00pm
• Travel:  Yes, to PACE Burlington and PACE Pittsboro sites as needed. 

Duties/ Responsibilities -

• Monitor health plan compliance: Remain current on regulations by CMS of PACE sites and compliance with data submission; monitor daily HPMS announcements.
• Ensures accurate tracking and reporting of data in compliance with CMS regulations; upload DataPACE2, PDE files, Plan to Plan (P2P) reconciliation, Direct/Indirect Remuneration (DIR) report and annual financial reports.
• Ensures of the Risk Adjustment Processing System (RAPS) data files for Medicare and Medicaid
• Prepares and submits PDE files and ensures timeliness in development and submission of Part D bid 
• Prepares and submits enrollment files and validates data in HPMS
• Upload enrollment files and troubleshoot Medicare/Medicaid issues 
• Checks the DTRRD daily 
• Serves as the primary point of contact for utilization consultant and for consultants, e.g. the Medicare coding and risk adjustment consulting firm
• Assist with audits as needed
• Actively manage contract service authorizations for multi-site PACE division in collaboration with third party administrator. 
• Data entry and verification of a variety of information, including verification and accuracy of claims from vendors and payments from Medicare and Medicaid.
• Develop working relationships with all contracted vendors.
• Act as conduit between organization and contracted vendors to resolve service related issues.
• Serve as contact person for third party administrator for authorization of external contact service payments.
• Manages Authorization for services process, including IBNR accuracy, claims adjudication and claim appeals.

Qualifications -

Education:  A Bachelor’s Degree or a minimum 5 years of experience in a related business environment.

Required:  Requires frequent sitting for long periods, operation of standard office machines and computer. May require lifting of up to 25 pounds. Requires eye-hand coordination and manual dexterity. Requires the use of office equipment, such as computer terminals, telephones and copiers. Requires normal vision. Work is performed in an office environment. Contact with staff and external clients/vendors.

Preferred: PACE or managed care experience preferred.

Current/valid License:  Valid NC Driver’s License in good standing with personal automobile insurance.

Immunizations:  Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. 

Pay Range: $50,306.00 - $61,870.00 (commensurate with years of relevant work experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.