Growth Activation and Operations Specialist

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care.

G.E.H.A has one mission: To empower federal workers to be healthy and well.

The Growth Activation and Operations Specialist helps support G.E.H.A’s sales, marketing, partnership, and field activation efforts. This role works with internal teams, vendors, and partners to help coordinate events, deliver partner commitments, organize materials, and support activities that build awareness, engagement, and membership growth.

SKILLS

Responsibilities

• Own coordination for assigned field activations, partnership activities, sponsorship programs, sales support efforts, and other market-facing initiatives from planning through completion.
• Manage day-to-day execution for selected partners and sponsorships, including partner communication, creative delivery, marketing materials, activation needs, deadlines, and follow-up items.
• Plan and support events, conferences, fairs, sales meetings, virtual events, hospitality activities, and partner activations, including logistics, materials, staffing coordination, and issue resolution.
• Work directly with vendors and fulfillment partners to coordinate promotional items, branded materials, signage, giveaways, shipments, and other activation needs.
• Monitor partner commitments, sponsorship assets, event needs, and marketing deliverables to ensure work is completed accurately and on time.
• Serve as a primary day-to-day contact for assigned internal teams, vendors, and external partners, escalating issues when needed and helping remove barriers to execution.
• Support growth opportunities by helping teams prepare for partner meetings, sales activities, events, and follow-up actions that may increase awareness, engagement, or membership growth.
• Identify practical ways to improve activations, partner experiences, materials, logistics, and internal coordination based on lessons learned from recent work.
• Prepare clear updates, notes, recaps, and recommendations to help the team understand progress, decisions, open needs, and next steps.
• Represent G.E.H.A professionally with partners, vendors, and internal stakeholders while helping create a positive, responsive, and team-oriented work environment.
• Participate in the sales planning, sales strategies, territorial coverage, and budgeting processes.
• Work on special projects and task forces as assigned.
• Develop messaging and work with Marketing on the Account Manager toolbox.
• Create and update training materials and policies as needed.
• Manage aspects of the regional and national Field Sales events and activities within budgetary guidelines.
• Manage day-to-day relationships with select external partners including regular alignment discussions, utilization tracking and operational oversight and support of relationship.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in business, marketing, communications, health care administration, sport management, or related field preferred; relevant work experience may be considered in place of a degree.
• Two to five years of experience in sales support, marketing, event coordination, partnership support, sponsorship activation, operations support, or related work.
• Experience helping coordinate events, campaigns, partner activities, vendor requests, marketing materials, or sales support activities.
• Basic understanding of sales, marketing, partnerships, events, sponsorships, or member engagement activities.
• Strong organization, follow-up, communication, teamwork, and attention-to-detail skills.
• Ability to manage multiple tasks and deadlines while working with internal teams, vendors, and external partners.
• Comfortable preparing simple updates, meeting notes, communication drafts, presentation materials, and basic summaries.
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook; familiarity with SharePoint, Teams, or similar platforms preferred.

Preferred

• Experience in health care, insurance, federal employee benefits, sports partnerships, community partnerships, brand sponsorships, sales partnerships, or member engagement.
• Experience using Salesforce, Salesforce Marketing Cloud, Workfront, SharePoint, Microsoft Project, or similar platforms.

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.

• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.

• Latency (ping) response time lower than 80 ms

• Hotspots, satellite and wireless internet service is NOT allowed for this role.

• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges

• Incentive plan

• Health/Vision/Dental benefits effective day one

• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution

• Robust employee well-being program

• Paid Time Off

• Personal Community Enrichment Time

• Company-provided Basic Life and AD&D

• Company-provided Short-Term & Long-Term Disability

• Tuition Assistance Program

While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The target hiring range for this position is $86,735 - $109,725 USD. At G.E.H.A, the current maximum salary for this role is $122,265 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization.

G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees.

G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.