Sr. Site Reliability Engineer II***EST & CST Preferred

About Our TeamFor over 50 years, LexisNexis Reed Technology has partnered with the U.S. Patent and Trademark Office (USPTO) to deliver secure, scalable, and high-quality patent data processing solutions. Our work transforms complex, unstructured patent submissions into standardized, searchable outputs that power examiner workflows and public dissemination. We operate in a highly regulated environment with strict security requirements, large-scale data volumes, and complex business rules. Our focus is on modernizing legacy workflows through automation, AI, and platform transformation to improve efficiency, accuracy, and cost effectiveness.About the RoleSenior Site Reliability Engineer IIWe're looking for a Senior Site Reliability Engineer II to serve as a go-to technical resource for our Life Sciences SRE team, part of a globally distributed SRE organization. This is a developed professional role for an experienced SRE who uses knowledge of internal and external issues to improve services and processes, owns complex reliability and toil-reduction projects, and acts as an escalation point during major incidents. You'll help drive day-to-day operations for the Life Sciences SRE team, working within priorities set by the SRE Manager, and partner closely with the Senior Software Architect for Life Sciences to modernize processes, tooling, and development strategy. You'll also work across the broader Reed Tech organization with SREs from other business units to converge on common tools, standards, and ways of working. As part of our broader technology strategy, the team is actively investing in AI-driven development and operations — candidates with experience or strong interest in applying AI tooling to engineering workflows are especially encouraged to apply.*****Conditions of EmploymentYou must be a U.S. citizen to apply for this position.You must successfully pass a background investigation and achieve Public Trust security clearance.Preference for candidates located near the Horsham, PA office for a hybrid onsite schedule.RequirementsHelp drive day-to-day operations for the Life Sciences SRE team, supporting priorities set by the SRE ManagerPartner with SREs and contractors across the Life Sciences SRE team to deliver reliability and toil-reduction initiativesPartner closely with the Senior Software Architect for Life Sciences to modernize processes, tooling, and development strategyCollaborate with SREs across the broader Reed Tech organization to converge on common tools, standards, and practicesInfluence the setting of service level objectives (SLOs) across Life Sciences production systemsParticipate in resolving major incidents as an escalation point and guide restoration effortsTroubleshoot and resolve complex systems and application issues across development and production environments, partnering with development teams as neededImprove the SRE framework and contribute to shared SRE knowledge documentationCreate disaster recovery plansMentor and prepare junior SREs for on-call readinessExplore and champion AI-assisted development and operational tooling as part of the team's broader AI strategyCloud Platform: Microsoft AzureCompute: VMs/VMSS, App Service, Azure Functions, with growing use of Azure Kubernetes Service (AKS)CI/CD: Azure DevOps Pipelines, with source control transitioning to GitHub (GitHub Actions under evaluation)Observability: Azure Monitor and Log Analytics (primary), Datadog (supplemental)Infrastructure as Code: TerraformExperience using AI-assisted coding tools (e.g., Claude, GitHub Copilot, or Codex) in day-to-day development or scripting workInterest or hands-on experience applying AI/ML to observability, automation, or incident response (e.g., anomaly detection, automated triage, AI-assisted RCA drafting)Comfortable experimenting with and evaluating emerging AI tooling as part of continuous improvementResponsibilitiesObservabilityStrong understanding of full-stack observability, incident analysis, and performance optimization. Able to implement reusable dashboards, observability standards, SLOs, and error budgets.Incident ManagementExperienced in on-call readiness, mentoring, major incident response, blameless post-mortems, and reducing alert fatigue through root-cause analysis.Design for ReliabilityAdvanced knowledge of high-availability systems, resiliency patterns, deployment strategies, and recovery practices. Provides guidance on reliability improvements and SRE standards.Disaster RecoveryExperienced with failover testing, production recovery, and automating recovery processes using Infrastructure-as-Code and configuration management tools.Platforms and AutomationSupports platform modernization, CI/CD and SDLC improvements, adoption of standard platform capabilities, and operational health reporting.Technical Influence & CollaborationActs as a trusted technical advisor, contributes to modernization initiatives, drives alignment on standards and tooling, and mentors team members.Reliability CulturePromotes SRE best practices, coaches engineers, identifies skill gaps, and champions automation and toil-reduction initiatives.Work in a Way That Works for YouWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours to help you fit everything in and work when you are the most productiveWorking for YouWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choiceAbout the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact View phone number on click.appcast.io.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.SummaryLocation: Horsham, PA; Iowa; Alpharetta, GA; North CarolinaType: Full time