Sales Consultant

Summary Sells new or used vehicles at a profit to the dealership while ensuring customer satisfaction. Supervisory Responsibilities This job has no direct supervisory responsibilities. Essential Duties and Responsibilities Meets dealership sales goals. Greets customer and determines make, type, and quality of vehicle desired. Explains features and demonstrates operation of vehicle in showroom or on demonstration drive. Suggests optional equipment for customer to purchase. Computes and quotes sales price, including tax, trade-in allowance, and discount. Completes paperwork accompanying vehicle sales, including preparing sales slip or sales contract. Arranges for delivery and registration of vehicle. Researches availability of models and optional equipment. Engages in business development. Addresses customer concerns. Maintains CSI at or above Company standards. Maintains an organized, clean and safe work area. Participates in required training. Records all hours worked accurately in company timekeeping system. Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values. Complies with Company policies and procedures. Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Desired Education GED or High School Diploma Associate Degree Bachelor Degree Master Degree Doctorate Degree Field of Work Experience Accounting Automotive Business Human Resources Information Technology Desired Work Experience up to 3 years 3-5 years 5+ years Certificates and Licenses Valid Driver’s License Automobile Salesperson License Computer Skills Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management. Communication Skills Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Requirements The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands Regularly required to talk or hear. Frequently required to stand; walk; sit. Environment Demands Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Heavy standing work. Frequent movement around the company facilities and the outdoor car lot. Verbal and Writing Ability Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability Ability to add, subtract, multiply and divide. Reasoning Ability Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values Servant Leadership — consciously put the needs of others before one's own. Teamwork through Trust & Respect — work as a team to achieve at a high level. Integrity — honest and transparent, doing the right thing within the letter and spirit of the law. Commitment to Customer Enthusiasm — recommit each day to the customer experience and exceed expectations. Passion for Winning — strive to be the best, not the biggest. Accountability at All Levels — take ownership of actions and decisions. Commitment to Continuous Improvement — seek out and improve on opportunities. Equal‑Opportunity Employer Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit #J-18808-Ljbffr Hendrick Automotive Group