Spa Desk Associates, Santa Monica East

Job Description

Job Description

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,  SoulCycle and Equinox Hotels  are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about  high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a  disruptive approach to unleash it. We  dream big and don’t settle for the status quo. We  sweat the details . We never accept less than 110%to  help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now,  what’s next . Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value  humility and a  team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

We are looking for energetic, creative, and enthusiastic Spa Desk Associates to join the Equinox team at our new Equinox location in Santa Monica! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Equinox Spa is a luscious paradise for the senses. The facility has a world-class staff and budget, with a strong commitment to providing innovative, exciting new products and techniques from hot stone therapy to tropical body smoothies.   

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING

• Under the direction of Spa leadership, support with daily activity of Spa operation
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients
• Support working toward monthly retail targets by informing on and selling retail products to members and guests
• Support spa-driven club outreach events and programs to promote business growth
• Provide superior customer service to all members, prospects, and guests

THE SUCCESSFUL CANDIDATE MUST HAVE THE FOLLOWING EXPERIENCE, SKILLS, AND EDUCATION

• 1-2 years of customer service experience 
• Minimum 3 days per week commitment required
• Excellent organizational, communication, problem solving, and computer skills
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
• Must be able to multi-task
• Be able to utilize new techniques and ideas

Pay Transparency: $17.87/hr., ability to earn additional incentives

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at 

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.