ServiceNow SAM Architect

ServiceNow Developer

Minimum 10 years working experience with ServiceNow platform as a Developer in enterprisewide multitier ServiceNow production environment

At least 5 years of experience in the IT Industry Experience as developer Dev lead

Working knowledge of cloud scripting languages preferably JavaScripts JSON

Excellent advance understanding and ability to script automated processes

Agile Scrum methodology Experience

Hands on experience working within ServiceNow ITAM HAM and SAM

Excellent exposure to Publisher pack integration

Excellent understanding of Integration Hub integrating SCCM Tanium COUPA peoplesoft

Hands on experience integrating ServiceNow with external systems

Solid knowledge of JavaScript HTML CSS

Portal Scripting in Angular JS

CSS based UXUI design development

Understanding of Angular based Client side Serverside scripts

Client Side and ServerSide Scripting ie Catalog Client Script Business Rules Script Actions Script Includes etc

Client and Server APIs ie GlideDialogWindow Glide Form GlideAggregate GlideRecord etc

Hands on experience in ITSM Service Level Management Service Catalog Release Management Asset Management CMDB Event Management Orchestration Active Directory integration B2B Integration and Virtual Agent

Excellent time management organizational skills crisis management and problemsolving skills are essentials

Good oral and written communication skills Strong analytical teamwork and customer engagement skills

Ensures information is accurate and complete Selfmotivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Certification a plus

ServiceNow Administration certification

ServiceNow Certified Implementation specialist Various Tracks

ServiceNow Service Portal Certification

Required Skills

• Strong ITSM Process knowledge
• Reporting Dashboards
• Good understanding of Business Rules Client Scripts UI Policies UI Actions ACLs Best Practices
• Notifications Workflows
• Import Sets Transform Maps
• REST SOAP Integrations
• Service Portal Pages Widgets UI Macros
• Virtual Agent
• Client Server APIs Script Includes
• JavaScript AJAX AngularJS HTML CSS JSON Agile Scrum Knowledge

Soft Skills

• Strong communication
• Team managing skills

Mandatory Skills :

ServiceNow ITAM-HAM, ServiceNow ITAM-SAM

Good to Have Skills :

ServiceNow ITAM-HAM

Required Skills : servicenow

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No