General Manager

Job Description

Job Description

Lead the Way as General Manager at MMD Long Beach!

Are you a dynamic leader with a passion for team development, operational excellence, and delivering exceptional customer experiences? MMD Long Beach, one of California's most established cannabis retailers, is looking for an experienced and motivated General Manager to take the helm at our Long Beach location. With over 20 years of serving our communities, we pride ourselves on creating a welcoming environment for both customers and employees. If you're ready to make an impact and lead by example, we want to hear from you!

What You'll DoLead the Team

• Recruit, hire, train, coach, and develop employees and store leaders.
• Build and maintain a positive, accountable, and performance-driven culture.
• Conduct regular coaching conversations and performance reviews.
• Foster employee engagement, retention, and professional development.

Drive Store Performance

• Manage sales, profitability, labor costs, and key performance indicators (KPIs).
• Analyze sales trends, labor reports, inventory performance, and operational metrics.
• Develop and execute action plans to achieve company goals.
• Ensure schedules are completed accurately and communicated on time.

Maintain Operational Excellence

• Ensure inventory accuracy and implement strong cash-handling controls.
• Oversee merchandising, promotions, and marketing execution.
• Maintain a clean, organized, and fully stocked store environment.
• Uphold company policies, procedures, and compliance requirements.
• Collaborate effectively with corporate departments, including Operations, HR, Marketing, Purchasing, and Accounting.

Deliver Exceptional Customer Service

• Lead by example in providing outstanding customer experiences.
• Resolve customer concerns professionally and efficiently.
• Create a welcoming, professional, and inclusive environment for both customers and employees.

What We're Looking ForRequired Qualifications

• 4+ years of management experience in retail, hospitality, restaurant, hotel, or similar customer-focused industries.
• Proven ability to lead teams and drive business results.
• Strong leadership, communication, coaching, and problem-solving skills.
• Experience with employee scheduling, labor management, and performance management.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Technical Skills

• Proficiency with Microsoft Office (Excel, Word, Outlook, and Teams).
• Experience using spreadsheets, reports, labor analysis, sales reporting, and inventory data to make informed business decisions.
• Familiarity with POS systems and scheduling software.
• Experience with Adobe Acrobat required; Adobe Photoshop or similar design software preferred.

Additional Requirements

• Reliable transportation and a valid driver's license.
• Ability to travel occasionally to the corporate office or other company locations.
• Flexibility to work days, evenings, weekends, and holidays as needed.

Preferred Qualifications

• Cannabis industry experience or experience in a regulated industry.
• Expertise in managing inventory and compliance programs.
• Proven success in leading high-volume retail operations.

Why Join MMD Long Beach?

At MMD Long Beach, we value our employees and believe in rewarding hard work and dedication. As a General Manager, you'll enjoy: - Unlimited PTO to recharge and focus on what matters most. - Employee Discounts to enjoy our high-quality products. - Revenue Share Bonus opportunities based on performance.

We’re committed to fostering a collaborative, inclusive, and growth-oriented workplace culture. If you're passionate about leading teams, delivering results, and creating exceptional customer experiences, this is the opportunity for you.

Ready to Take the Lead?

If you're an organized, results-driven leader who thrives in a fast-paced environment, we'd love to hear from you. Apply today and join the MMD Long Beach team to make a lasting impact in one of California's most exciting industries!

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