Pr ProServe Account Executive - ISV/ Gaming, NAMER ISV/ Gaming

Proserve Account Executive

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing ISV / Gaming customers with transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key job responsibilities include:

• Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation
• Execution of long-term strategic customer transformation roadmaps
• Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).
• Establish Executive relationships across Business & Technology groups, executive sponsorship of programs
• Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Finance, Legal
• Strategic advisor and expert with knowledge of the cross-section of the customers' business and the cloud ecosystem
• Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives
• Support scale through shared learnings and mechanisms across the ProServe team

A day in the life as an experienced services sales professional includes:

• Leading business development efforts by engaging ISV/ Gaming customers and driving high-value engagements
• Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
• Advocating for customers while balancing AWS business objectives

This customer facing role may require up to 50% travel to customer sites.

About the team:

Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Basic Qualifications

- 10+ years of enterprise commercial sales experience

- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

- Experience in technology-related account management or field sales roles

- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

Preferred Qualifications

- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses

- Experience in the Gaming or ISV Industries

- Experience with communication, presentation, and negotiation

- Experience building and maintaining C-level client relationships

- Knowledge of AWS services

- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent