Customer Quality Specialist AOA

Job Description

Job Description

Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as a
Customer Quality Specialist

In this role you will be responsible for:

• Customer scorecards owned, analyzed, and improved through defined action plans

• Successful completion of external audits (IATF, customer, TISAX, ISO-related); Internal quality system compliance maintained and continuously improved; Audit findings addressed with effective corrective actions and verified closure

• Take ownership of assigned OEM customer scorecards and serve as primary quality contact; Provide oversight for development and maintenance of the Quality Management System; Ensure plant compliance with IATF16949 / ISO9001, Autoliv policies, and Customer Specific Requirements

• Plan, execute, and report internal and external audits; review activities and action plans with plant leadership; Analyze audit results and define audit and improvement priorities

• Lead and participate in problem-solving teams related to audit and customer findings

• Ensure correct distribution, understanding, and use of current standards and procedures

• Maintain and improve common quality systems and databases (CAPA, audits, documents, GoSeeFix, etc.); Develop and maintain Management Manual and audit checklists

• Provide training and support on Quality Systems and standards

• Coordinate and administer third-party and customer audits

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field preferred (or equivalent experience)

• Quality system auditing (internal and external)

• Working effectively with cross-functional teams; Manufacturing environment knowledge

• Problem solving and corrective action methodologies (8D, PFMEA)

• Customer-facing communication; Auditing experience, working with a cross functional team, Manufacturing

• Internal or Lead Auditor certification (IATF16949, ISO9001) preferred

• Other auditing certifications considered a plus

• Willingness to travel for customer or audit support as needed

• Flexibility to support off-shift or off-hours customer demands when required

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success.

We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved – more life lived!

•Attractive compensation package

•Recognition awards, company events, university discount options and many more perks.

•Gender Pay Equality

Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.