Franchise Business Consultant (located in Raleigh-Durham, North Carolina)

divh2Franchise Business Consultant/h2pProvide guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain the support of the DMA chairpeople and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed./ppPlanning/pulliEffectively implement and execute the Worldwide Operations Business Plan (rolling 1-, 2-, and 3-year plan) for a particular District. Develop and implement a district-wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)/liliWhen and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQs Operations and Marketing Plan./li/ulpConsulting/pulliProvide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees./liliResponsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operations Business Plan and ADQs operating standards./liliProvide impactful advice and counsel to position franchisees for optimal financial health./liliPartner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies./li/ulpOther/pp Provide support to other departments/functions as needed./pp May assist with new store openings as required./pp Complete Ad Hoc projects as required./ppThe US national base salary range for this position is $95,120 - $116,522. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience./ph2Qualifications/h2ulliBachelors degree in business, restaurant management or a related field or equivalent restaurant operations experience./lili4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience)./liliA clean driving record is required./liliThorough knowledge and familiarity with the Restaurant Industry (QSR preferred)./liliThorough knowledge of restaurant operations./liliProficient knowledge of marketing, finance, training, human resources, and development./liliWell organized with a high attention to detail and accuracy./liliCreative thinker who can quickly develop innovative ideas across a wide variety of business units./liliStrong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences./liliExcellent written and verbal communication skills./liliAbility to provide excellent customer service to both internal and external clients./liliStrong ability to multitask and prioritize multiple projects and requests simultaneously./liliRelationship-building skills with the ability to create mutually beneficial relationships with both internal and external clients./liliAbility to work quickly in a fast-paced environment with frequent interruptions./li/ulpJob also requires:/pulliAbility to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees./liliServSafe certification/liliFrequent (4+ hours per day) communication via telephone and email./liliAbility to travel overnight for franchisee and staff meetings/visits an average of two weeks per month./liliAbility to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling. Must be able to be insured by company insurance provider./liliAbility to travel by airplane as necessary./liliAbility to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location./liliNo food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment./li/ulh2Additional Information/h2pAll your information will be kept confidential according to EEO guidelines./ppOur benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here./ppMost positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs./ppWe are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome./ppIDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship./p/div