Wholesale Account Manager / Senior Loan Processor

Job Description

Job Description

Z Loans is seeking an experienced Wholesale Account Manager to join our remote team. This role is ideal for someone who thrives in a fast‑paced mortgage environment, excels at building strong broker relationships, and has deep knowledge of mortgage lending guidelines.

Key Responsibilities

• Manage a pipeline of 50+ active loans efficiently and accurately.
• Serve as the primary point of contact for broker accounts and their processors.
• Ensure all loans meet agency, government, and company guidelines.
• Collaborate with internal teams to ensure smooth processing from application to closing.
• Communicate clearly and professionally with brokers, processors, and internal stakeholders.
• Handle high‑pressure situations with professionalism and composure.
• Communicate effectively over the phone and in writing, ensuring clarity, accuracy, and professionalism in all interactions.

Qualifications

• 5+ years of experience in mortgage loan processing and wholesale account management.
• Proven ability to manage a high‑volume pipeline of 60+ loans.
• Strong understanding of agency and government lending guidelines.
• Experience with MeridianLink Mortgage (LendingQB) is required.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational abilities.
• Self‑motivated and able to work independently in a remote environment.
• Detail‑oriented with strong problem‑solving skills