Remote 24/7 Customer Support Analyst

DerbySoft

Derbysoft is hiring a Customer Support Analyst to process tickets, provide 24/7 support, and analyze customer feedback. You will work within the Hospitality customer support team reporting to the Customer Success Manager, leveraging Jira, ServiceNow, CSP, and BeaconFire as part of daily operations. The ideal candidate holds an associate degree or higher and has 1+ year in customer support, with strong English communication and a proactive approach to issue resolution. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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