Field Service Technician

Field Service Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Service Technician to join their team part time in Grand Junction, CO. This role requires extensive driving, efficient routing, and flexibility to adapt to changing schedules. This role is supporting multiple customer environments and the technician will be dispatched to customer sites to provide general IT support, run break-fix and IMAC calls, and support a variety of technology devices. The technician will possess hands-on experience supporting Lexmark, Client, Plotter, and Formatter printers, along with strong hardware repair and OEM service experience.

Duties and Responsibilities:

• Perform break-fix and IMAC services
• Troubleshoot and repair hardware, including printers, laptops, servers, POS systems, and network devices
• Support multiple customers with varying levels of technical complexity
• Ensure all Service Level Agreements (SLAs) are met within the required 4 to 6 hour response window
• Accurately document work and time

Skills and Qualifications:

• Minimum 2 to 5+ years of field or IT support experience preferred
• A+ certification preferred but not required
• Lexmark certifications and experience strongly preferred
• Experience with Fujifilm, Client, and Lexmark printer break-fix and installs is a strong plus
• Client, Dell, and Lenovo experience is desirable but not required
• Thrive in a fast-paced, customer-facing environment
• Demonstrate strong problem-solving skills
• Ability to remain calm under pressure

Wage Range: The rate for this position is between $16.50 - $22.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.