Remote IT Service Coordinator for MSP | SLA & Ticketing

Datastreamit

Remote job

A U.S.-based Managed Service Provider is seeking a reliable Project Service Coordinator to manage ticketing, scheduling, and communication between clients and the engineering team. This fully remote role requires at least 2 years of experience in IT service coordination, particularly with tools like ConnectWise. The ideal candidate possesses strong English communication skills and a proactive approach to managing time and responsibilities. Competitive pay and professional growth opportunities are offered. #J-18808-Ljbffr Datastreamit

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Remote IT Service Coordinator for MSP | SLA & Ticketing in California, MO vacancy

MSP Service Desk Technician Coordinator
...Training & development MSP Service Desk Technician & Coordinator We are a growing Managed IT Services Provider serving small... ...is a fully in-office position. Remote or hybrid arrangements are not... ...technicians and engineers to keep tickets moving, clients supported, and...
Remote work
Work at office
Local area
TeamLogic IT, Manhattan Beach, CA
Torrance, CA
3 days ago
Remote MSP Service Coordinator: Ticket & Ops Lead
$39k
CW IT SUPPORT INC is looking for an MSP Service Coordinator to manage day-to-day ticket dispatch and coordination. The position involves setting up tickets, managing assignments... ...Director of Operations. This is a full-time remote role requiring 2 years of customer service...
Remote job
Full time
CW IT SUPPORT INC
New York, NY
13 hours ago
IT Service Coordinator
# IT Service Coordinator# IT Service Coordinator**Job Opening:** Project... ...Service Coordinator (Remote) - Company: Based in... ...****1.** Coordinate tickets, scheduling, and engineer... ....**2.** Ensure SLA targets are met, and escalate... ...**1.** 2+ years in MSP, IT services, or tech...
Remote work
Full time
Datastreamit
California, MO
3 days ago
IT Dispatcher/Service Coordinator
...experienced Dispatcher/Service Coordinator to join our team. Our... ...tone for the clients IT support experience. The... ...coordinating with our Remote Support helpdesk team... ...center experience MSP experience Familiarity... ...visits Creating tickets Replying to...
Remote work
Full time
Local area
Monday to Friday
Proactive
Ferndale, MI
2 days ago
Internship Service Desk Coordinator/Technician (Summer & Fall 2026)
...IT Service Desk Coordinator/Technician Intern At Frankel, we provide innovative... ...we are unable to consider remote candidates at this time.... ...world experience supporting MSP clients through hands-on technical... ...coordination of service tickets based on urgency and...
Remote work
Hourly pay
Summer work
Internship
Work at office
Local area
Frankel PLLC
Omaha, NE
1 day ago
Senior Associate, IT Service Desk Coordinator
...Position Title: Senior Associate, IT Service Desk Coordinator Position Type: Regular... ...shift coverage, balancing ticket ques, and guiding service... ...chat, portal, email), monitor SLA/OLA adherence, and escalate... ...management (Intune), and remote support tools. Clear written...
Remote work
Full time
Work at office
Local area
Shift work
Weekend work
Afternoon shift
2 days per week
Corus International
Washington DC
4 days ago
Remote IT Service Delivery Lead | SLA Champion & Coach
Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree...
Remote job
Work at office
Effortless Office
New York, NY
3 days ago
MSP Service Desk Manager (Technical Operations Manager)
...Managed It Services (Msp) Service Desk Manager We are seeking a dedicated... ...technical issues. Coordinate with other It teams to resolve... ...desk escalation management and ticket triage. Ensure the... ...Qualifications Experience with Remote Monitoring and Management (...
Remote work
Work at office
Local area
Flexible hours
TeamLogic IT
Stuart, FL
1 day ago
IT Service Desk - Coordinator 1
...industry standards. Record service calls in web-based tracking system... ...utilize system to document ticket resolutions. Assist with... ...being handled by other internal IT units or external contractors.... ...systems, various computer hardware, Remote Control software, and/or...
Remote work
For contractors
Work at office
Local area
University of New Orleans
Baton Rouge, LA
2 days ago
IT Tech - Tier 2/Service Coordinator
$23 - $28 per hour
Join to apply for the IT Tech - Tier 2/Service Coordinator role at HCS Technical... ...solve higher level ticket issues as well as coordinate... ...Level Agreement (SLA) contracts, service... ...support role in an IT or MSP environment.... ...and systems, including remote monitoring and management...
Remote work
Hourly pay
Full time
Internship
Work at office
Shift work
HCS Technical Services LLC
San Marcos, TX
3 days ago
IT Services Coordinator
$60k - $75k
Join to apply for the IT Services Coordinator role at NKSFB 1 day ago Be among the first 25 applicants... ...processes, including updating service tickets, gathering setup requirements from... ...inventory. Arrange return shipments from remote offboarding users, providing and...
Remote work
Full time
Contract work
Casual work
Work at office
Flexible hours
Afternoon shift
NKSFB
Los Angeles, CA
3 days ago
IT Services Coordinator
...days work? If you love coordinating moving parts and being... ...is looking for an IT Services Coordinator & Dispatcher... ...team to ensure support tickets are assigned... ...technicians for on-site and remote support. Monitor open... ...services, or working in an MSP or IT environment is a...
Remote work
Full time
Work at office
Shift work
CybertronIT
Wichita, KS
12 days ago
MSP Help Desk SpecialistSys Admin
...Summary/Objective The Service Desk Specialist (SDS)... ...satisfaction, and ticket efficiency within our MSP. The employee will... ...Provide remote and/or on-site support... ...tickets and meet ticket SLA requirements. Follow... ...technology is used to provide IT services....
Remote work
For contractors
Freelance
Night shift
Strategic Technology Solutions, LLC
Torrance, CA
3 days ago
Mid-Level Technical Account Manager (MSP)
$85k - $115k
...Technical Account Manager (MSP) Company: Ironguard IT Location: Remote (Occasional site visits... ...a fast-growing managed service provider delivering high... ...—not just closing tickets. Role Overview We’re hiring... ...opportunities proactively Coordinate with internal engineers...
Remote work
Full time
Ironguard IT
New York, NY
3 days ago
Technical Services Coordinator II
$23.85 - $38.56 per hour
General Purpose Technical Services Coordinator II provides comprehensive IT support for end users across the organization. Core responsibilities... ...to support requests both onsite and remotely, documenting service tickets, and delivering troubleshooting for desktops...
Remote work
Full time
Work at office
Local area
Ross Stores
New York, NY
13 hours ago
Technical Services Coordinator
$55k - $75k
...Computing is looking for a Technical Services Coordinator! Dynamic Computing is a leading IT Service Provider for small... ...and you’ll do it all with a smile. Remote First/Hybrid Role This is a hybrid... ...over time. Triage incoming service tickets and coordinate resources like a...
Remote work
Temporary work
Work at office
Shift work
Dynamic Computing, Inc.
Seattle, WA
13 hours ago
Associate Service Consultant (IT Service Operations Lead)
$96.5k - $183.5k
...Service Operations Lead In AbbVie... ...Service Requests. Coordinates with internal... ...requests. Monitors MSP execution of... ...efficiency. Reviews ticket patterns and... ...MSPs. Approves SLA exception... ...executing complex IT processes and demonstrated... ...be performed remotely. Employees who...
Remote work
Work at office
Monday to Friday
AbbVie
Great Lakes, IL
2 days ago
Field Service Digital Service & Connectivity Coordinator (m/w/d)
Ziel der Stelle: Der Field Services Digital Service and Connectivity Coordinator (m/w/d) unterstützt den... ...von Engine- und Remote-Connectivity-Themen Key... ...im Technischen Bereich, IT, Logistik oder vergleichbar... ...Connectivity, Remote Monitoring, Ticketing-Systemen, ERP oder...
Remote work
Work at office
Innio
New Bremen, OH
3 days ago
Level 3 Systems Analyst for MSP
$80k
...Level 3 Systems Analyst for MSP Trinsic Technologies - Austin... ...solutions company offering managed IT services, private cloud, and AI... ...Systems Analyst Level 3 working remotely from home. This position may... ...clients via phone, email, and ticketing systems. Manage client...
Remote work
Full time
Work at office
Work from home
Monday to Friday
Shift work
Trinsic Technologies
Austin, TX
3 days ago
IT Services Help Desk Service Coordinator / Level 1 Technician
$22 - $27 per hour
...NerdsToGo is a technology services company providing... ...repair, managed IT support, and help... ...full-time Service Coordinator / Level 1 Technician... ...-triaging incoming tickets, assigning work to... ...tickets, and identify SLA risks Serve as... ...Experience in an MSP or IT services environment...
Hourly pay
Full time
Immediate start
Day shift
NerdsToGo Inc
Chicago, IL
3 days ago
IT Services Help Desk Service Coordinator Level 1 Technician
...NerdsToGo is a technology services company providing... ...repair, managed IT support, and help... ...full-time Service Coordinator / Level 1 Technician... ...—triaging incoming tickets, assigning work to... ...tickets, and identify SLA risks Serve as... ...Experience in an MSP or IT services environment...
Full time
Day shift
NerdsToGo of Chicago Downtown, IL
Chicago, IL
1 day ago
MSP IT Support Specialist - Onsite & Remote
An IT services firm located in Petoskey, MI is seeking an IT Support Specialist... ...minimum of 2 years of recent MSP IT support experience. This... ...support to clients both remotely and on-site. Key... ...familiarity with firewalls and ticketing systems. The position offers...
Remote job
Full time
twiceasnice Recruiting
Petoskey, MI
3 days ago
IT Service Delivery Lead
...The IT Operations Support Analyst supports... ...IT initiatives (remotely) for our KS facility... ...prioritize, and work tickets in the Kaseya queue; ensure SLA response and... ...Support & Customer Service: Deliver direct... ...Monoflo facilities; coordinate repair or replacement...
Remote work
Temporary work
Work at office
Local area
Shift work
PMI Worldwide
Winchester, VA
4 days ago
Linux Operations Manager, Need MSP Experience
...Operations Manager, Need MSP Experience, Des Plaines... ...position, Managed Services Provider and Linux experience... ...some onsite and some remote in Des Plaines, IL... ...and overseeing a project ticketing system and being able to... ...experienced in maintaining SLA in public cloud such as...
Remote work
NextStep
Des Plaines, IL
2 days ago
Remote Tier 2 MSP Support Desk Technician
$65k
Aris Search is seeking a skilled Tier 2 Support Desk Technician to join their remote team based on the West Coast. You will manage escalated support tickets in a fast-paced MSP environment, requiring strong troubleshooting skills and MSP experience. Responsibilities include...
Remote job
Work from home
Flexible hours
Aris Search
Tacoma, WA
13 hours ago
Hybrid IT Operations Leader: Grow & Elevate MSP Delivery
$100k
...solutions including managed services, cybersecurity, co-managed IT, IT assessments, special... ...people leader who understands MSP service delivery and can... ...delivery workflows, including ticket triage, escalation paths,... ...dispatching, escalations, and SLA management IT service...
Full time
Temporary work
Local area
Relocation
Relocation package
Flexible hours
The Greentree Group
Chicago, IL
3 days ago
Tier 2 Support Desk Technician MSP Work from home West Coast based only
$65k
Job Description Tier 2 Support Desk Technician (MSP) Qualifications Job Title: Tier 2 Support Desk Technician (MSP) Location: Remote (West Coast Only) Overview We’re looking for a true ticket crusher. Someone who doesn’t just respond to issues—you hunt them down, figure...
Remote work
Work from home
Aris Search
Tacoma, WA
13 hours ago
MSP Service Delivery Manager
$135k - $165k
...are a growing Managed IT Services Provider looking for an experienced MSP Service Delivery Manager... ...strategy, and project coordination while helping shape... .... This is a mostly remote role with local travel... ...helpdesk operations, ticket flow, and SLA performance Act as...
Remote work
Local area
MSP Hire, Inc.
San Jose, CA
19 days ago
Service Delivery Manager (MSP) - Join a Growing IT + Cybersecurity Team!
$80k - $95k
Service Delivery Manager (MSP)About Teck Shield Teck Shield is a growing managed IT and cybersecurity services provider based in Port St John... .... You will still touch tickets. But your primary job is to... ...ticket triage, prioritization, SLA compliance, and escalation handling...
Teck Shield
Port Saint John, FL
13 hours ago
IT Support Technician — MSP & Client Services
IT Support Technician - Managed Services & Client SupportNerdsToGo Pittsburgh | A True North... ...Primarily Onsite with Hybrid Remote Support... ...activities clearly within the ticketing systemCommunicate professionally... ...Managed Service Provider (MSP) experienceExperience supporting...
Remote work
True North LLC
Coraopolis, PA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote IT Service Coordinator for MSP | SLA & Ticketing. Be the first to apply!