Remote IT Service Coordinator for MSP | SLA & Ticketing
Datastreamit
- Remote job
A U.S.-based Managed Service Provider is seeking a reliable Project Service Coordinator to manage ticketing, scheduling, and communication between clients and the engineering team. This fully remote role requires at least 2 years of experience in IT service coordination, particularly with tools like ConnectWise. The ideal candidate possesses strong English communication skills and a proactive approach to managing time and responsibilities. Competitive pay and professional growth opportunities are offered. #J-18808-Ljbffr Datastreamit
- # IT Service Coordinator# IT Service Coordinator**Job Opening:** Project... ...Service Coordinator (Remote) - Company: Based in... ...****1.** Coordinate tickets, scheduling, and engineer... ....**2.** Ensure SLA targets are met, and escalate... ...**1.** 2+ years in MSP, IT services, or tech...Remote workFull time
- ...Training & development MSP Service Desk Technician &... ...are a growing Managed IT Services Provider... ...Service Desk Technician & Coordinator who can help keep our... ...fully in-office position. Remote or hybrid arrangements... ...and engineers to keep tickets moving, clients...Remote workWork at officeLocal area
$90k
A growing IT service provider seeks an experienced MSP Service Delivery Manager to enhance managed client service operations... ...service delivery, ensuring SLA compliance, and managing client... ...skills. This full-time position is remote or hybrid, offering a competitive salary...Remote jobFull time- Proactive Technology Management is seeking an experienced Dispatcher/Service Coordinator for a fully remote position based in the Detroit Metro area. The successful candidate will manage phone calls and service requests while collaborating closely with the Remote Support...Remote job
- ...developing customized IT services whether that be... ...The Service Desk Coordinator is responsible for... ...service engineers for remote or onsite service... ...level agreement (SLA). Strong client... ...incoming service tickets based on priority,... ...experience in an MSP environment Understanding...Remote workFull timeWork from homeShift work
- ...dedicated and experienced Managed IT Services (MSP) Service Desk Manager to... ...technical issues. Coordinate with other IT teams to resolve... ...desk escalation management and ticket triage. Ensure the service... ...Experience with Remote Monitoring and Management (RMM...Remote workWork at officeLocal areaFlexible hours
$23 - $28 per hour
Join to apply for the IT Tech - Tier 2/Service Coordinator role at HCS Technical... ...solve higher level ticket issues as well as coordinate... ...Level Agreement (SLA) contracts, service... ...support role in an IT or MSP environment.... ...and systems, including remote monitoring and management...Remote workHourly payFull timeInternshipWork at officeShift work$60k - $75k
Join to apply for the IT Services Coordinator role at NKSFB 1 day ago Be among the first 25 applicants... ...processes, including updating service tickets, gathering setup requirements from... ...inventory. Arrange return shipments from remote offboarding users, providing and...Remote workFull timeContract workCasual workWork at officeFlexible hoursAfternoon shift- ...Summary/Objective The Service Desk Specialist (SDS)... ...satisfaction, and ticket efficiency within our MSP. The employee... ...Responsibilities Provide remote and/or on-site... ...tickets and meet ticket SLA requirements.... ...technology is used to provide IT services....Remote workFor contractorsFreelanceNight shift
- ...Job Description Job Description Service Coordinator / Remote Technical Support Specialist Company... ...communicating with customers, and ensuring tickets are properly documented and closed out... ...in the security, low-voltage, IT support, managed services, or service...Remote workFull timeWork at office
- ...family-owned Managed Services Provider hiring a... ...ideal for someone with MSP experience who has... ...support clients remotely and onsite while gaining... ...Manage tickets, time entries, documentation... ...2+ years of recent IT support, service... ...client impact and SLA expectations Valid...Remote workWork at office
- ...experienced Dispatcher/Service Coordinator to join our team. Our... ...tone for the clients IT support experience. The... ...coordinating with our Remote Support helpdesk team... ...center experience MSP experience Familiarity... ...visits Creating tickets Replying to emails...Remote workFull timeLocal areaMonday to Friday
- ...Position Title: Senior Associate, IT Service Desk Coordinator Position Type: Regular... ...shift coverage, balancing ticket ques, and guiding service... ...chat, portal, email), monitor SLA/OLA adherence, and escalate... ...management (Intune), and remote support tools. Clear written...Remote workFull timeWork at officeLocal areaShift workWeekend workAfternoon shift2 days per week
$55k - $75k
...looking for an Operations & Service Coordinator to become our... ...Were a boutique managed IT services company solving... ...Coordinate service tickets, projects, schedules,... ...~ Experience in an MSP, IT services, professional... ...Reliable home internet for remote workdays. Preferred...Remote workWork at officeShift work$80k
...Level 3 Systems Analyst for MSP Trinsic Technologies - Austin... ...solutions company offering managed IT services, private cloud, and AI... ...Systems Analyst Level 3 working remotely from home. This position may... ...clients via phone, email, and ticketing systems. Manage client...Remote workFull timeWork at officeWork from homeMonday to FridayShift work- ...company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity... ...of Microsoft 365. Experience with ticketing platforms like ServiceNow and a strong understanding of Azure cloud services are crucial. This role requires strong analytical...Remote work
- An IT services firm located in Petoskey, MI is seeking an IT Support Specialist... ...minimum of 2 years of recent MSP IT support experience. This... ...support to clients both remotely and on-site. Key... ...familiarity with firewalls and ticketing systems. The position offers...Remote jobFull time
$45k - $65k
...CyberSheath Services International LLC is a... ...growing Security and IT Managed Services... ...Service Dispatch Coordinator to our team! CyberSheath... ...the schedules of remote and field... ...Escalate support tickets related to technical... ...meeting customer SLA’s Report the utilization...Remote workMonday to Friday- ...Enterprises, Inc. is looking for a Service Desk/Ticket Manager to oversee the... ...in managing Jira workflows, SLA compliance reporting, and ensuring... ...5 years of experience in IT service management, as well as... ...field. The position offers a remote opportunity with competitive...Remote job
- ...development Wellness resources Service Coordinator Overview The Backbone of... ...Coordination & Dispatch Ticket & Request Management:... ...dispatch technical resources (remotely or onsite) based on SLA requirements and project... ...a similar role within an MSP or IT environment. Type at...Remote workWork at office
$100k
...solutions including managed services, cybersecurity, co-managed IT, IT assessments, special... ...people leader who understands MSP service delivery and can... ...delivery workflows, including ticket triage, escalation paths,... ...dispatching, escalations, and SLA management IT service...Full timeTemporary workLocal areaRelocationRelocation packageFlexible hours$70k - $75k
...in the physical and IT security, cyber, and managed services industries. UT... ...clients. The Service Coordinator is responsible for... ...from entry of service ticket into accounting... ...internal and external SLA's and KPI's... ...Subcontractors for remote sites and follow thru...Remote workFor contractorsFor subcontractorLocal area- ...Virtuas is not your typical IT services company, we’re a Certified B Corporation committed to... ...part of a team that’s reimagining what an MSP can be, we want to hear from you. We’re looking... ...clients. This position is about 75% remote (work from home) and 25% in‑person. Since...Remote workLive inWork from homeFlexible hours
$107.3k - $130.1k
Dormont Manufacturing Co is seeking an IT Service Management Coordinator to provide essential technical support to AFS personnel across the United States, ensuring IT services meet business needs. This role requires at least 3 years of relevant experience in content management...Remote job- We are an Managed Service Provider who values collaboration... ...individual client. The IT System Administrator... ...disaster recovery solutions Remote access solution support:... ...through service tickets. Document maintenance for... ...Managed Service Provider (MSP) - must have requirement...Remote workWork from home
- ...implications. The role As Helsing's IT Support Lead, you will own... ...help, and that every ticket makes our service better the next time around... ...handling and cross‑team coordination. Bring a customer‑first mindset... ...emergency leave, 100% remote work option during pregnancy...Remote workPermanent employmentTemporary workRelocation packageRotating shift
- A managed IT services company is seeking a Managed IT Services (MSP) Service Desk Manager in New York. This role involves overseeing service desk operations, managing and mentoring a team of technicians, and ensuring high-quality support for small to medium-sized businesses...Flexible hours
$50k - $60k
...a Texas-based Managed Services and Cybersecurity Provider... ...smart, reliable IT solutions. Help Desk Technician... ...their skills in an MSP environment that values... ...What You’ll Do Provide remote and onsite support for... ...tools Maintain accurate ticketing and documentation...Remote workFull timeFlexible hours- ...Description The End User Services Technical Team Lead is... ...with leadership and coordination, ensuring reliable operation... ...daily workload, assign tickets, and monitor progress... ...environment. Support remote access/VPN solutions and... ...Lead or participate in IT projects such as...Remote workWork at office
$60k - $80k
..., we’re redefining what support feels like. As a Service Delivery Coordinator, you’ll be at the center of our IT operations—combining technical expertise, service... ...TCP/IP, DNS, VPN, and firewalls. Experience with remote access tools and endpoint management platforms. Ability...Remote workFull timeWork at officeLocal areaFlexible hoursShift work2 days per week
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