Affordable Housing Community Manager

Company Overview Asset Living is a third‑party management firm that fosters thriving communities nationwide. Founded in 1986 with decades of experience delivering exceptional value to partners, the firm manages a portfolio that spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active‑adult, and student housing divisions. Asset Living promotes an inclusive culture of collaboration, innovation, and continuous improvement, and is recognized among the nation’s best places to work. Position Title Community Manager Responsibilities Oversee full daily operations of a housing community under the supervision of the Regional Manager. Manage personnel, leasing, maintenance, financial, administration, and risk functions. Ensure compliance with company policies, safety and fair‑housing guidelines, and liability requirements. Screen, hire, train, coach, and develop on‑site staff using consistent techniques and company directives. Develop and maintain staff schedules and assignments, and address performance issues with appropriate documentation and HR cooperation. Achieve highest possible net operating income through cost control, revenue enhancement, and leasing improvement. Prepare yearly operating budgets and forecasts. Reconcile deposits, rent collections, charges, and vendor invoices; ensure accurate financial reporting. Develop and execute marketing plans, promoting effective leasing techniques and resident satisfaction. Implement resident retention programs and handle resident complaints and requests. Lead emergency response and ensure proper handling of emergencies to minimize liability. Monitor customer service metrics, maintenance response times, and property appearance through regular inspections. Oversee use of property resources, equipment, and supplies, including vendor pricing and service quality. Supervise maintenance, construction, and rehabilitation activities, ensuring timely completion of work orders. Essential Duties & Responsibilities Personnel Management: attendance, training, coaching, and guidance. Financial Management: budget development, cost control, revenue improvement. Strategic Leasing Management: marketing, leasing techniques, resident retention. Administrative & Maintenance Management: accurate reporting, emergency team leadership, service request monitoring. Education / Experience High school diploma or equivalent; bachelor’s degree or four‑year experience in housing industry; or one to two years of related experience. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Basic computer skills and proficiency with on‑site software functions. Knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements Regular standing, walking, and occasional lifting up to 25 pounds. Ability to handle frequent hand‑to‑hand tasks, including finger, hand, arm use. Capable of stooping, kneeling, crouching, or crawling as needed. License / Equipment Reliable transportation required for emergency on‑call duty. Compensation & Benefits The total rewards package includes medical, dental, vision, life, accidental, and disability insurance; a 401(k) plan with employer matching; commission and performance bonuses when applicable; paid sick days; and company holidays. Full‑time employees may also receive additional incentives such as relocation benefits. Salary Range $27 per hour to $32 per hour. This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities without notice. #J-18808-Ljbffr